ADC Engineer , AWS ADC Monitoring & Observability

Description

Final date to receive applications:
May 25, 2026

Do you enjoy helping U.S. Intelligence Community and Defense agencies implement innovative cloud computing solutions? Would you like to do this using the latest cloud computing technologies while being part of the world’s most advanced cloud infrastructure?

This is an excellent opportunity to join Amazon’s technical team! Work alongside skilled engineers and technical leaders while developing your expertise in one of the most innovative technology companies.

AWS Cloud Watch is seeking engineers who are passionate about troubleshooting technical issues, automating manual processes, and continuously improving service efficiency to enhance customer experience. In this role, you will support Cloud Watch Monitoring and Cloud Watch Logs services in specialized security regions. You’ll work in a dynamic environment with our software development teams to deliver reliable services to our customers.

In this role, you’ll help ensure operational excellence and support AWS services in ADC regions.

• Analyze defined projects and break down the work to help define milestones and success criteria
• Identify when implementations lack high availability or contain defects; investigate systemic patterns
• Resolve, mitigate, or escalate operational concerns in a timely manner
• Support the operational stability of Cloud Watch and Cloud Watch Logs services in ADC environments

• Investigate the root cause of a customer issue impacting Cloud Watch service visibility
• Analyze metric trends to identify performance degradation or capacity concerns
• Collaborate with the team on automation opportunities for common operational tasks
• Participate in on‑call rotations, responding to service alerts and customer issues
• Dive deep into logs and metrics to understand system behavior and dependencies
• Discuss and implement improvements to the team's operational processes

This position requires that the candidate maintain an active TS/SCI security clearance with polygraph or commensurate clearance for the government agencies for which they perform AWS work.

• High school or equivalent diploma, or A+, CND (Certified Network Defender), Network+, or Security+
• 1+ years Linux systems administration experience
• 1+ years technical troubleshooting/support experience
• 1+ years of networking experience
• Current, active U.S. Government Security Clearance of Top Secret with SCI eligibility or above

• Experience with distributed systems at scale
• Experience with service‑oriented architecture and web services
• Experience with system administration on Linux/UNIX or Windows operating systems

The base salary range for this position is USD 91,000.00 –  annually. The package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on experience, qualifications, and location. Benefits include health insurance (medical, dental, vision, prescription), basic life & AD&D insurance, supplemental life plans, employee assistance program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage, 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at (Use the "Apply for this Job" box below)..

Amazon is an equal‑opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application or hiring process, please visit  for more information.

USA, CO, Denver – USD 91,000.00 –  annually

A