Network Operations Center; NOC Lead

Network Operations Center (NOC) Lead Responsibilities

• Lead a team of NOC engineers and technicians, providing guidance, training, and mentorship to ensure optimal performance and development.
• Oversee daily operations of the NOC team, including scheduling, task allocation, and performance management.
• Ensure the continuous monitoring of network devices, systems, and applications to detect issues proactively and respond to critical events.
• Lead the team in responding to network incidents, managing escalation procedures, and ensuring timely resolution, and stakeholder notification.
• Work closely with other IT teams to resolve issues and improve network infrastructure.
• Generate and analyze performance reports and incident metrics for senior management and other stakeholders.
• Create and continuously evaluate and improve NOC procedures, tools, and workflows to enhance the overall efficiency and effectiveness of the team.
• Provide technical guidance and mentorship to NOC team members.
• Participate in on‑call rotation for after‑hours support.

• TS/SCI with Poly required.
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 10+ years of experience in network operations, with at least 2 years in a leadership role.
• Strong understanding of network protocols, infrastructure, and security concepts.
• Experience with network monitoring tools and ticketing systems.
• Excellent problem‑solving and analytical skills.
• Strong leadership and team‑management abilities.
• Exceptional communication skills, both verbal and written.
• Ability to work in a fast‑paced, high‑pressure, 24/7 environment.
• Flexibility to work rotating shifts, including nights, weekends, and holidays.

• Relevant certifications such as CCNA, CCNP, or CompTIA Network+.

The proposed salary range for this position is: $115, USD.

Our employees value the flexibility that allows them to balance quality work and personal lives. We offer competitive compensation, benefits and learning and development opportunities. The broad and competitive mix of benefits options is designed to support and protect employees and their families and includes healthcare, wellness, financial, retirement, family support, continuing education, and time‑off benefits.

CACI is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.