Desktop Support Technician

Location: 8110 E Union Ave Ste 700, Denver, CO 80237, onsite 5 days a week.

Duration: 6-month contract to hire, this client fully intends on bringing this person on permanently.

Pay Rate: $29.00 per hour, converting at $60,00 on salary.

Must-haves:

• 2+ years of experience in a desktop technician role doing Tier 1 support
• Experienced with a ticketing system (Client uses sysaid)
• Experience with password resets and O365 troubleshooting
• Experience with hardware support, password resets and AV support

Plusses:

• Experience with Citrix or other VDI environments

Day-to-day:

• Insight Global is seeking a Desktop Technician to work for a client out of the Denver area. This role will be on site 5 days a week supporting the Denver location and a few other locations remotely. You will be joining a team of 10 to help support internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues and some conference room set ups.
  
  The team is made up of 10 folks who receive roughly 50-70+ tickets a day. Fantastic communication skills is a must! This position is looking to start ASAP.

Best,

• Seniority level Associate

• Employment type
  
  Contract

• Job function
  
  Information Technology

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Medical insurance

Vision insurance

401(k)

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