Arts Complex Security Administrator - Denver Arts and Venues

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.


What We Offer


The City and County of Denver offers competitive pay commensurate with education and experience. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 Wellness Day and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location

This position will work out of our offices at the Denver Performing Arts Complex, 1345 Champa Street!

This position follows a variable schedule based on operational needs and event showtimes. The typical schedule is Wednesday through Sunday; however, shifts may adjust depending on performance calendars.
As the department operates 24 hours a day, candidates must be available to work any shift as needed, including evenings, overnights, weekends, and holidays.

Denver Arts and Venues (DAV) is the City and County of Denver agency responsible for overseeing Denver Public Art. DAV is also responsible for operating some of the region's most renowned facilities, including Red Rocks Amphitheatre, Denver Performing Arts Complex, Colorado Convention Center, Denver Coliseum, McNichols Civic Center Building and Theatre at Loretto Heights.

DAV is committed to justice, equity, diversity and inclusion as a fundamental guiding value and a practice woven into all of our strategies, initiatives, and decision-making processes. To address historic inequities and systemic racism, the City's Equity Platform is focused on BIPOC (Black, Indigenous and People of Color) and other historically marginalized communities, including but not limited to people with disabilities and LGBTQIA2S+.

Ensuring meaningful representation from historically untapped and under resourced communities is essential to these practices.

For information about Denver Arts & Venues facilities, visit our websites at  and

The Security Administrator performs operational, administrative, supervisory, and contractor oversight duties that support daily and event-based safety and security operations across the Arts Complex.

During events and incidents, the Security Administrator supports real time coordination and ensures accurate, timely communication flow to the security operations center and internal leadership, while working collaboratively with venue teams, contractor staff, and public safety partners. The Security Administrator also plays a critical role in emergency management and incident coordination, supporting escalations, maintaining communication flow during incidents, and collaborating with public safety and OEM partners during elevated situations.

The Administrator applies ICS/NIMS principles when managing incident information, coordinating response elements, and ensuring alignment with established emergency procedures and activation triggers.

The position manages critical operational tasks including incident reporting, follow up documentation, initial CCTV and evidence collection, badge and credential lifecycle processing, temporary event credentialing, access level maintenance, key and asset management, and routine data quality checks and audits across various security platforms.

The Security Administrator exercises full supervisory authority over the Security Systems Technician, assigning work, reviewing technical outputs, ensuring accuracy of system configurations, and providing performance direction aligned with operational and governance standards. In addition, the Security Administrator provides operational oversight and performance monitoring of the third party contractor and the contractor Site Supervisor, ensuring staffing alignment, deployment accuracy, compliance with post orders, evidence collection expectations, incident documentation standards, and timely communication with the security operations center (SOC)/Arts Complex Communications Center (ACCC).

The role offers coaching, feedback, and operational direction to the contractor supervisor and collaborates with contractor leadership to address performance concerns, corrective actions, and alignment with organizational expectations.

Essential Duties and Responsibilities

Event Operations and Incident Coordination (Nights/Weekends):

• Serves as on-site security leadership; provides real-time direction to third party security contractor Site Supervisor; validates staffing, deployment, and performance.
• Coordinates real-time incident response and provides direct communication and updates to SOC/ACCC during all events, ensuring accurate…