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Customer Support Tier II — Backend SaaS Specialist

Job in Denver, Denver County, Colorado, 80285, USA
Listing for: Frontsteps, Inc.
Full Time position
Listed on 2026-06-23
Job specializations:
  • IT/Tech
    HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR
Job Description & How to Apply Below

Frontsteps, Inc. in Denver, CO, is looking for a Customer Support Tier II – Caliber specialist. This full-time role focuses on resolving backend functionality issues for our Caliber Accounting platform. Candidates should possess 3-5 years of experience in SaaS customer support, strong problem-solving skills, and basic SQL knowledge.

The pay ranges from $26.45 to $33.66 per hour, translating to annual earnings from $55,000 to $70,000. Benefits include medical coverage and paid time off.

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