Global Business Resilience Director

Global Business Resilience Director

Hybrid: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if the candidate resides within a commutable distance from an office.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

The Global Business Resilience Director is responsible for leading the enterprise strategic planning, execution, and continuous maturation of Elevance Health’s organizational business response and recovery program to ensure rapid, resilient recovery from catastrophic events that threaten the continuity of critical business operations. This includes serving as the enterprise Incident Commander and orchestrating responses to potential disruptions (e.g., natural disasters, critical vendor failures, cyber-attacks including ransomware), forging and sustaining stakeholder partnerships to enable effective recovery strategies, and leading enterprise executive response by advising business units and the Executive Team on business recovery priorities and actions.

Manages enterprise-wide, cross-functional business resilience programs, including resilience training and awareness, integrated resilience risk management, program and project delivery oversight, quality assurance, and internal resilience tools and technology.

• Serves as the enterprise Incident Commander for high‑severity events impacting business operations and/or cybersecurity (e.g., ransomware, cyber incidents, critical vendor failures, natural disasters), establishing the response structure and cadence and coordinating cross‑functional recovery actions.

• Leads enterprise executive response during events, including executive briefings, decision facilitation, escalation, and action/decision tracking to enable rapid alignment and recovery prioritization.

• Designs, builds, and continuously enhances an innovative, efficient, and comprehensive organizational business resilience and response program encompassing preparedness, response, recovery, mitigation, and continuity planning.

• Directs organizational response and recovery management efforts and oversees end‑to‑end administrative operations of the program.

• Coordinates and delivers enterprise business resilience training for senior executives engaged in strategic response efforts; ensures adherence and compliance with legal and regulatory requirements for emergency planning and preparedness.

• Builds and scales executive readiness programs, including executive training, tabletop exercises, and simulations focused on enterprise disruption scenarios, including cyber and ransomware events.

• Conducts organizational resilience assessments and leads international business resilience responses.

• Anticipates, monitors, and communicates emerging business resilience threats and geopolitical trends, and drives recommendations for strategic resilience enhancements.

• Coordinates the organization’s resilience risk model program.

• Serves as a trusted advisor to senior executives on organizational resilience initiatives.

• Optimizes, governs, and manages global business resilience internal tools and technology.

• Oversees global business resilience project and program delivery and management.

• Manages integrated global resilience governance and risk alliance.

• Requires BS/BA degree and a minimum of 8 years of experience; or any combination of education and experience that would provide an equivalent background.

• Master’s degree in a related field of study strongly preferred.

• Business Continuity/Resilience certification preferred (e.g., CBCP – DRII, MBCI – BCI, or equivalent).

• Demonstrated experience serving as an enterprise Incident Commander / Major Incident…