Channel Systems Engineer - NTT GSI

This role is remote, but distance is no barrier to impact. Our hybrid teams collaborate across geographies to solve big problems, stay close to our customers, and grow together. You will be part of a culture that values trust, accountability, and shared success where your work truly matters.

At Palo Alto Networks®, everything starts and ends with our mission:
Being the cybersecurity partner of choice, protecting our digital way of life. We are looking for innovators who are committed to shaping the future of cybersecurity.

As a Channel Systems Engineer, your role will involve providing leadership, technical expertise, and guidance to a Global Systems Integrator (GSI) partner, NTT. You will work as a technical leader with this partner, providing technical expertise to support the technical sales and implementation of company products and solutions. This role involves collaborating with the partner, training them on technical aspects, providing pre‑sales technical assistance, and ensuring successful integration and post‑sales success.

• Serve as the primary technical leader for the channel partner
• Collaborate to develop comprehensive business plans that align to strategic objectives
• Provide technical pre‑sales support, including product presentations, demonstrations, and solution architecture design
• Collaborate with sales peers to identify opportunities for new partnerships and expand existing ones
• Plan and drive detailed technical training sessions for the partner, ensuring they are proficient in the company’s products, solutions, and integration processes
• Support the partner with technical issues during and after product implementation, acting as a liaison between them and the company's technical support teams
• Apply business and technical acumen to design and deliver customized solutions based on partner and customer needs, ensuring alignment with company standards and best practices
• Stay updated on product roadmaps, new technologies, and industry trends to better assist partners in growing their business
• Assist in the development and deployment of channel enablement materials, such as technical guides, manuals, and webinars
• Collaborate with product management and development teams to provide feedback on product improvements based on partner and customer feedback
• Drive results by maintaining detailed records of partner interactions, sales pipeline, and technical support provided, reporting progress to management regularly

• 6+ years of experience in Partner Solution Consulting, pre‑sales engineering, or a similar technical role within the technology industry
• Skilled in at least one of Networking, Network Security, Cybersecurity, Private/Public Cloud Security, SOC/Endpoint or SASE
• Prior experience working with channel is required. Strong understanding of channel sales models and experience working with resellers, distributors, and other channel partners
• Previous experience selling, implementing, or managing SaaS offerings is strongly preferred
• Experience in complex sales involving long sales processes with multiple buying centers and multi‑product solutions is preferred
• Prior experience architecting cybersecurity solutions that solve technical challenges and influence business initiatives is preferred
• Experience influencing and gaining buy‑in from key stakeholders, either in a customer‑facing or internal role
• Excellent communication skills, both verbal and written, with the ability to present complex technical information to non‑technical audiences
• Hands‑on experience with product installations, configurations, and troubleshooting
• Ability to work independently and as part of a cross‑functional team, managing multiple projects in a fast‑paced environment
• Strong problem‑solving skills and a proactive attitude toward resolving issues
• Willingness to travel within the assigned region to support partners and attend events as necessary
• Proven track record of influencing key stakeholders and gaining buy‑in for technical solutions
• Proficient in English

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field or equivalent military…