Customer Solutions Manager, Aerospace and Satellite Security Clearance

Position: Customer Solutions Manager, Aerospace and Satellite with Security Clearance
Description Final date to receive applications:
Jul 12, 2026 Are you passionate about helping aerospace and satellite organizations harness the power of cloud technology and AI to accelerate their missions - from orbit to the edge? Amazon Web Services (AWS) is seeking a Customer Solutions Manager (CSM) to join our Aerospace & Satellite team. In this role, you will serve as a trusted advisor to commercial space, satellite, and aerospace companies navigating their cloud adoption and AI transformation journey - helping them translate ambitious space missions into measurable business outcomes through modern cloud solutions.

Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public Sector team to help customers realize sustained business value by accelerating their cloud transformation journey. As a CSM in the AWS Worldwide Public Sector (WWPS) Aerospace & Satellite division, you will guide customers through multi-year cloud adoption, migration, modernization, and AI transformation initiatives.

You will work backwards from customer goals - whether that's deploying agentic AI workflows to automate satellite anomaly resolution, building generative AI-powered ground system operations assistants, modernizing telemetry and command platforms to fuel AI/ML insights, or accelerating launch readiness with intelligent automation - and drive execution across AWS teams to deliver results. We help aerospace and satellite companies understand best practices around adopting cloud-based solutions, migrating existing ground systems and mission-critical workloads, implementing AI/ML capabilities for space data processing, and building organizational cloud and AI fluency.

The opportunity to guide space companies through the AI revolution - from foundational data readiness to deploying agentic systems that autonomously execute complex satellite operations workflows - is unprecedented. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. This position requires 25% - 40% travel dependent on geo and time of year.

This position requires that the candidate selected be a US Citizen and obtain and maintain an active TS/SCI security clearance. Key job responsibilities Key job responsibilities
• Own & Influence:
Lead customer engagements end-to-end across Sales, Support, Solutions Architecture, Professional Services, and customer teams to deliver measurable business outcomes for aerospace and satellite organizations:
• Drive Adoption:
Develop and execute cloud adoption roadmaps aligned with customer business milestones - such as constellation deployments, launch campaigns, or new service offerings - translating strategic initiatives into concrete, sequenced actions
• Accelerate Value:
Identify opportunities for large-scale migrations, data & analytics, generative AI, agentic AI, and modernization that advance space missions and operational efficiency - from intelligent satellite imagery processing to autonomous ground system operations agents
• Enable & Govern:
Design education programs, AI readiness assessments, governance frameworks, and executive briefing sessions that prepare aerospace customers for responsible AI adoption, successful cloud transformation, and long-term operational excellence
• Advocate & Coach:
Serve as the customer's cloud coach and their voice within AWS, communicating customer needs to AWS leadership, product, and engineering teams - including AWS Ground Station and aerospace-specific service teams
• Collaborate & Coordinate:
Act as the connective tissue between account managers, solutions architects, technical account managers, and professional services - ensuring all teams execute cohesively against customer cloud strategy
• Build & Scale:
Contribute to the CSM function by developing scalable mechanisms, AI-powered automation strategies, and best practices that accelerate customer adoption across the aerospace & satellite segment - including agentic frameworks that can be replicated across space operators…