Principal Implementation Consultant

Join Seertech. Help the World's Leading Organizations Turn Learning into Business Performance.

At Seertech, we’re redefining what enterprise learning can achieve.

We believe learning isn’t the destination, performance is. That’s why we’ve built one of the world’s most configurable Learning Enablement Platforms, helping global organizations transform workforce capability, accelerate business performance, and prove the impact of learning.

From workforce enablement and compliance to partner education and training monetization, our customers rely on Seertech to solve complex business challenges, not just check off an implementation box that the project is complete and on time. Our implementation team is where those customer transformations begin.

We’re looking for a Principal Implementation Consultant who thrives on solving complex business challenges, leading enterprise implementations, and partnering with customers to deliver measurable outcomes from day one.

If you’re passionate about architecting enterprise solutions, leading customers through transformational change, and helping organizations realize value faster, we’d love to meet you.

As a Principal Implementation Consultant, you’ll serve as the trusted advisor and implementation leader for some of the world’s most recognized organizations.

You’ll guide customers from discovery through go‑live, translating business objectives into scalable platform solutions while ensuring every implementation delivers exceptional customer experiences and measurable business value.

You’ll partner closely with Project Management, CS Leadership, Product, Engineering, and Support to deliver successful implementations that accelerate adoption, reduce risk, and create the foundation for long‑term customer success, growth, and staying power. Your role will 100% set this compass to stay on course for our organization.

• Lead enterprise implementation projects from kickoff through production go‑live and the Hypercare period, ensuring successful production delivery.
• Facilitate discovery workshops to understand each customer’s business objectives, operational workflows, learning strategy, and success criteria.
• Build trusted relationships with executive sponsors and key stakeholders while developing a deep understanding of their business, strategic priorities, and desired outcomes to guide successful implementation.
• Serve as a trusted advisor, guiding customers on best practices, platform capabilities, and adoption strategies while balancing their objectives with Seertech standards to maximize long‑term business value.
• Configure the Seertech platform to deliver scalable, maintainable solutions aligned to customer requirements.
• Drive strong implementation governance by proactively managing project timelines, milestones, risks, and executive communications alongside project management.

• Design scalable implementation strategies that align customer business objectives with Seertech best practices and long‑term success.
• Accelerate customer readiness and drive First Time to Value (FTTV) through proactive planning, enablement, and execution.
• Empower customer administrators and key stakeholders with the knowledge, confidence, and resources needed to successfully adopt and manage the platform.
• Lead purposeful customer meetings with clear objectives, measurable outcomes, and documented next steps that maintain project momentum.
• Conduct Transition Business Reviews (TBRs) prior to go‑live, confirming implementation success, operational readiness, and alignment for Customer Success handoff.
• Identify opportunities to broaden platform adoption across business units, user groups, and enterprise use cases for post‑implementation teams.
• Provide strategic guidance on relevant platform capabilities and adoption best practices to help customers realize additional business value.

• Partner with the project management team to scope the implementation, identify and communicate risks early, and proactively drive resolution.
• Recognize early warning signs including reduced…