Finance Systems Analyst

Fastly helps people stay better connected with the things they love. Fastly’s edge cloud platform enables customers to create great digital experiences quickly, securely, and reliably by processing, serving, and securing our customers’ applications as close to their end-users as possible – at the edge of the Internet. The platform is designed to take advantage of the modern internet, to be programmable, and to support agile software development.

Fastly’s customers include many of the world’s most prominent companies, including Git Hub, Yelp, Paramount, and Jet Blue.

We’re building a more trustworthy Internet. Come join us.

We are seeking a Finance Systems Analyst to support our Billing Systems and broader Order-to-Cash (O2C) operations. This role will work closely with the Billing Operations, Finance, and Business Systems teams to support and improve systems that manage Contracts, Orders, Billing, and Invoicing across subscription and usage-based revenue models.

The ideal candidate has strong analytical skills, good understanding of Lead-to-Cash processes, and hands‑on experience with data querying and reporting tools. This role will play an important part in troubleshooting business issues, analyzing data, improving operational processes, and supporting system enhancements and projects within the Order-to-Cash ecosystem.

This is an excellent opportunity for someone with ~5-7 years of experience who is comfortable operating at the intersection of finance operations, systems, and data analysis.

• Provide day-to‑day support for billing and invoicing systems, ensuring accurate and timely invoice generation
• Troubleshoot billing and invoicing issues across subscription and usage‑based billing models
• Work closely with billing operations to resolve discrepancies related to contracts, pricing, usage, and invoicing
• Investigate and resolve data issues impacting billing accuracy
• Support operational processes related to contracts, orders, billing, and revenue flow across the Order-to-Cash lifecycle
• Assist with issue resolution across Billing Operations, Finance, and Business Systems teams
• Analyze system workflows and identify opportunities to improve process efficiency and data quality
• Perform root cause analysis on billing discrepancies and operational issues

• ~5-7 years of experience in Finance Systems, Business Systems, Billing Operations, or Order-to-Cash functions
• Must have good understanding of Lead-to-Cash processes, including Opportunity, Quote, Contracts, Orders, Billing, Invoicing, Subscription and/or usage-based billing
• Must have experience querying and analyzing data using Big Query, SQL tools, or similar platforms
• Strong analytical and problem-solving abilities with attention to detail
• Excellent communication skills and ability to collaborate across teams
• Experience using Google Workspace tools (Sheets, Docs, etc.)

• Experience with Net Suite ERP
• Experience with usage-based or subscription billing platforms such as Logi Sense, or similar platforms (e.g., Zuora, Aria)
• Familiarity with Salesforce or CRM systems
• Experience with Looker or other BI / analytics platforms
• Exposure to system integrations, automation, or API-driven workflows
• Experience supporting projects within Order-to-Cash or Finance Systems environments
• Interest in leveraging AI and automation to solve business and operational problems

• Logi Sense Billing Platform Implementation
• Salesforce CPQ, CLM experience
• Big Query, Looker Reporting, SQL
• Workato Integrations Hands on experience
• AI Automation in Billing/Revenue Space hands on experience

• This position will require you to be available during core business hours (8AM - 5PM Local Time)
• It may also require occasional nights and weekends as necessary to support any on-call coverage.

This position is open to Hybrid And Remote Work Locations.

The preferred locations for this position are:

• Denver, CO
• New York, NY

Fastly currently embraces a largely hybrid model for most roles which allows employees…