Scrum Master

Job Summary

Transamerica Enterprise Technology and World Financial Group seeks a servant‑leader Scrum Master to enable one or more cross‑functional agile teams to deliver high‑quality outcomes, improve flow, and continuously elevate ways of working. The role coaches the team and its stakeholders on agile principles, facilitates scrum ceremonies, removes impediments, and uses data to drive predictable delivery.

• Facilitate Scrum ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Retrospective) with rigor and purpose; ensure ceremonies produce actionable outcomes and drive transparency.
• Coach the team and stakeholders on agile principles and practices; reinforce shared working agreements, Definition of Ready/Done, and INVEST‑quality user stories.
• Remove impediments and optimize flow, coordinating across teams and platforms; escape risks and dependencies early and drive resolution paths.
• Leverage tooling and data (e.g., Jira) to maintain accurate backlogs/boards, capture sprint data, and report delivery metrics that inform commitments and continuous improvement.
• Partner with Product Owners to sustain a well‑refined backlog at least one sprint ahead; promote clarity of acceptance criteria and readiness for consumption.
• Align team execution to program governance, collaborating with Program Managers, and adjacent teams to support PI objectives, release planning, and cross‑team synchronization within the portfolio.
• Drive continuous improvement, facilitating data‑informed retrospectives that enhance quality, predictability, and stakeholder value delivery.
• Support compliance and governance expectations tied to SDLC and program delivery standards; uphold transparent status and decision logs.

• Bachelor’s degree in a business‑related field, or equivalent education/experience.
• Demonstrated servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
• Knowledge of patterns and techniques, including burndown techniques, retrospective formats, handling bugs, etc.
• Knowledge and facility with agile tools, such as Jira, which are used to capture user stories and track team progress.
• Excellent communication and mentoring skills.
• Ability to use and present data to tell a story to the team and leadership.

• 3–5+ years as a Scrum Master (or Agile Delivery Lead) supporting cross‑functional software/product teams.
• Proven expertise with Scrum and agile practices; proven ability to coach teams and stakeholders.
• Proficiency with agile tooling (e.g., Jira) and delivery metrics; fluency in backlog management and data‑driven improvement.
• Recognized agile certification such as PSMI/II, CSM or SAFeSM (SSM).
• Strong facilitation, conflict resolution, and servant‑leadership skills; excellent communication with business and technical audiences.
• Experience working within SAFe or similar scaling frameworks (e.g., Scrum@Scale, LeSS).
• Exposure to enterprise SDLC governance and integrating Jira data with program reporting.
• Additional agile certifications (e.g., PSMII/III, SAFeSM, SPOC) and experience coaching multiple teams.
• Background in regulated or financial‑services environments (asset/retirement, advice, or similar domains).

Hybrid office environment: three days in office per week in one of our hub locations (Philadelphia, Denver, Cedar Rapids). Relocation assistance will not be provided for this position.

The salary for this position generally ranges between $95,000 and $120,000 annually. The position may also be eligible for an annual bonus based on the Company Bonus Plan/Individual Performance. The role is not eligible for immigration‑related employment authorization sponsorship.

• Competitive Pay and bonus for eligible employees.
• Pension Plan.
• 401(k) match.
• Employee Stock Purchase Plan.
• Tuition reimbursement.
• Disability insurance.
• Medical, dental, and vision insurance.
• Employee discounts.
• Career training & development opportunities.
• Paid time off starting at 160 hours annually for new employees.
• Ten paid holidays per year.
• Well‑being program.
• Parental leave (15 days paid).
• Adoption…