IBM Sterling Platform Support Engineer

Job in Denver, Denver County, Colorado, 80202, USA

Listing for: Futran Tech Solutions Pvt. Ltd.

Part Time position
Listed on 2026-07-24

Job specializations:

IT/Tech
IT Support, Systems Administrator, Systems Engineer, Cloud Computing: Infrastructure & Operations

IBM Sterling Platform Support Engineer

Location:

Denver, CO (Hybrid role – 3 days/week) – local are preferrable

The vendor must provide resources with hands-on expertise aligned to Sterling MFT support roles:

IBM Sterling B2B, SFG, SSP configuration and support
BPML development and scripting for automation
Secure file transfer protocols (SFTP, FTPS, HTTPS, Connect:Direct)
File encryption (PGP/GPG)
Linux, Unix, and Windows system support
Root cause analysis and incident troubleshooting
Partner onboarding and integration support
Monitoring tools (Dynatrace, Big Panda)
SQL and scripting knowledge for diagnostics and automation
Ability to implement process improvements and proactive monitoring

Scope of Services

End-to-end ticket lifecycle ownership
Monitoring and alert response
File transfer issue resolution and recovery
Partner connectivity support
Batch and process management
Patch validation and environment support
Runbook execution and continuous improvement
24/7 support model

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