Business Performance Reporting Analyst

• Partner with business leaders to define key performance drivers, metrics, and reporting requirements
• Design and develop scalable dashboards using Looker, leveraging governed data models
• Write and optimize complex queries in Big Query to source, transform, and validate data
• Own the full lifecycle of reporting: requirements gathering, data validation, dashboard design, and deployment
• Move beyond reporting to analyze trends, identify anomalies, and provide actionable insights to stakeholders
• Enable and support self-service and AI-driven analytics using tools like Thought Spot to empower business users
• Partner with stakeholders to evolve reporting from static dashboards to interactive, insight-driven experiences
• Perform deep-dive analyses on Payments, lifecycle, and operational performance
• Collaborate with data teams to ensure alignment on data models, definitions, and source-of-truth metrics
• Maintain clear documentation for metrics, data definitions, and reporting processes
• Proactively identify opportunities to improve reporting efficiency, automation, and data quality

• 2+ years of experience in analytics, business intelligence, or data analysis (ideally in SaaS, Fintech, or Payments)
• Strong experience building dashboards in Looker (preferred) or similar BI tools
• Hands-on experience querying large datasets in Big Query (or similar cloud data warehouses)
• Advanced SQL skills with ability to transform and analyze complex datasets
• Demonstrated ability to translate data into clear insights and business recommendations (not just reports)
• Analytical mindset with strong problem-solving skills and curiosity to explore underlying drivers
• Experience working with large-scale transactional or payments-related datasets is a strong plus
• Ability to communicate insights clearly to both technical and non-technical stakeholders
• Experience working cross-functionally in fast-paced environments

Demonstrates expertise in analytics and business intelligence, with a strong focus on dashboard development using Looker and advanced SQL for data transformation. Capable of translating complex datasets into actionable insights while collaborating effectively with cross-functional teams.

• Looker Dashboard Development
• Big Query Querying
• Advanced SQL Skills
• Data Analysis and Insights
• Cross-Functional Collaboration

• Analytics
• Business Intelligence
• Data Analysis
• Dashboard Design
• Data Validation
• Complex Query Writing
• Data Transformation
• Reporting Lifecycle Management
• Trend Analysis
• Payments Data Analysis

• Problem-Solving
• Curiosity
• Clear Communication

• SaaS
• Fintech
• Payments
• Data Quality
• Self-Service Analytics

• Looker
• Big Query
• Thought Spot