Lead Product Designer, AI and Intelligence

The application window is expected to close on: 11/27/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Cisco Networking is an industry leader providing intelligent network solutions for organizations to securely connect users, devices, applications, and workloads everywhere. We empower organizations everywhere - from local libraries to global hotels, hospitals, manufacturers, and more - to focus on their mission and have technology that simply works.

This role is part of the Cisco Networking platform team, shaping portfolio-wide experiences in recommendations, automation, agentic workflows, predictive insights, and related areas. You will have agency to drive customer outcomes, partner across teams, and align with broader Cisco platform efforts where shared patterns matter. The work spans AI-powered automations, network health, data-rich insights, and other intelligence experiences that help customers understand their networks, decide what to do, and act with confidence.

This is an individual contributor role for a product designer practitioner who has shipped customer-facing AI, ML, automation-heavy, or intelligence experiences and can help define strong AI experience design in practice. The successful candidate will bring strong product and systems thinking, technical fluency, interaction design, visual craft, and data visualization skills. You will partner closely with cross-functional platform teams to shape the customer experience, AI behaviors, workflows, and system logic behind useful, trustworthy, and shippable products.

As UX designers, we consider the full customer journey across products, personas, workflows, and ecosystems. We believe product quality depends on team quality, so we place a high value on thoughtful hiring and the growth and development of everyone on our team.

• Lead design for AI-enabled product experiences across Cisco Networking platforms and products, from discovery through launch and iteration.
• Turn ambiguous AI opportunities into clear product concepts, flows, prototypes, and shipped experiences.
• Design AI-first interactions that surface what matters, adapt to context, guide decisions, automate routine work, and keep customers in control.
• Maintain deep understanding of AI technology, how it works, and how it is evolving.
• Translate user goals into data models, telemetry requirements, model training needs, and design direction.
• Partner across Networking to make technical capabilities useful for customers and feasible for teams to adopt.
• Design adaptive experiences for different personas, behaviors, workflows, and customer needs.
• Define reusable UX patterns for AI explanations, user control, review, correction, feedback, and advanced workflows across AI, intelligence, agentic, and automation-heavy experiences.
• Partner with teams testing faster design methods, using AI tools and design thinking to improve collaboration, prototyping, and decision-making.

• A portfolio showing shipped AI-powered, ML-enabled, or data-intensive product experiences with clear customer value, outcomes, and craft.
• 10+ years of product design experience leading complex enterprise, platform, or technical products from strategy through delivery.
• Production experience designing AI-enabled products or ML-powered workflows, including trust, control, personalization, review, feedback, adoption, and failure states.
• Strong UX/UI skills across interaction design, visual craft, systems thinking, and data visualization for complex workflows and decision support.
• Technical fluency with AI, data, platform, and engineering partners, with experience aligning teams through research, prototyping, AI tools, lean UX, and measurable outcomes.
• Experience mentoring designers, raising craft quality, and using AI tools to explore, prototype, test, communicate, and improve collaboration.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions…