Field Service Technician

At compucomstaffing ()  **,
** you're more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.

Our client is currently seeking a qualified  
** field service technician
** to join their team  
** onsite
* * in denver, co and provide end-user support. The technician will perform break-fix, imac (install, move, add, change), and project work while supporting a wide range of it equipment. Candidates with hands-on experience supporting lexmark, client, fujifilm, and large format/plotter printers are strongly preferred.

The ideal candidate must possess a valid driver's license, clean mvr, and reliable vehicle.

** duties and responsibilities**  **:*
* + troubleshoot and repair printers (lexmark, client, fujifilm, and large format/plotters), laptops, desktops, pos systems, servers, restaurant it hardware, and network equipment

+ support multiple customer accounts while meeting service expectations

+ meet service level agreements (slas), including 4-6-hour response requirements

+ accurately document work performed, parts used, and time entries

+ participate in an on-call (oc) rotation to support after-hours customer needs

** skills and qualifications**  **:*
* + minimum 1 to 3+ years of field service or it support experience preferred

+ strong hardware break-fix and repair experience

+ experience supporting laser printers, pos systems, pcs, and network devices

+ experience supporting fujifilm and large format/plotter printers is a strong plus

+ familiarity with ticketing and dispatch systems

+ excellent troubleshooting, communication, and customer service skills

+ experience working independently in a customer-facing environment

+ training provided for candidates with strong technical aptitude and customer service skills

+ comptia a+ certification preferred but not required

+ lexmark certifications and printer repair experience are strongly preferred

+ experience with client, dell, lenovo equipment is a plus

** wage range** :

The rate for this position is between  **$15.75 - $21.00 per hour** , unless local minimum wage is higher. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.

** benefits**  **:*
* The company offers a comprehensive benefit package that you can elect into including but not limited to the following benefits, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, life insurance, ad&d insurance, disability plans, employee assistance program, paid holidays (up to 6 days annually), paid time off (minimum of 10 days annually), paid parental leave (minimum of 10 days annually), 401(k), fsa/hsa pre-tax benefits.

The compensation and benefits information is accurate as of the date of this posting. The company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

W2 only, no corp to corp.

** equal employment opportunity**  **:
** compucomstaffing () , a division of compucom® systems, inc., is an equal opportunity employer. We provide it staffing services and solutions to fortune 1000 companies as well as small and medium business. For more information, visit  **** .

** work authorization** : candidates must be authorized to work in the united states without the need for current or future employer sponsorship.

** arizona applicants** :  
** to the extent required by applicable law, the company maintains a smoke-free workplace.*
* ** california residents** :  
** please review the
** california consumer privacy act notice ()  **.*
* ** _we will consider for employment all qualified applicants, including those with criminal histories, arrest, and conviction records in a manner consistent with the requirements of applicable state and local laws. This includes the city of los angeles fair chance initiative for hiring ordinance as well as the san francisco fair chance ordinance._*
* ** maryland applicants** :  
** under maryland law, an employer may not require or demand, as a condition of employment, prospective…