Jira Administrator

Cprime is anAI-first, human-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking. Founded in 2003 and headquartered in the US, our clients span the globe and include more than 300 of the Fortune 500 companies. We bring deep expertise across Atlassian, IBM Apptio,Service Now, cloud, data and enterprise agilityto enable intelligent enterprises where people and AI orchestrate as one.

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You will be responsible for delivering Atlassian expertise and skills for our client’s implementation needs. You will be implementing high-quality solutions in an iterative manner. You will partner closely with the client to align on solutions, backlog prioritization, and project delivery, including managing project/ program timelines, project scope, fielding client requests, budgets, and project scope creep.

• Installing, configuring, maintaining, administering, and enhancing JIRA Core, JIRA Software, Confluence, JIRA Service Management, and key 3rd party add-ons
• Helping guide the configuration and documentation of client JIRA and Confluence instances
• Accurately gather and translate client requirements, assumptions, and constraints into project deliverables
• Working with customers to enable custom workflows, fields, screens, dashboards, and reports
• Creating and managing complex configuration elements including project workflows, screen schemes, permission schemes, and notification schemes
• Advising on best-practice configuration and recommendations to avoid common pitfalls and challenges
• Installing and configuring 3rd party add-ons for Atlassian products to provide enhanced capabilities (Portfolio for Jira, Structure, Tempo, Insight, etc.)
• Providing client guidance and best practice advice on Jira and Confluence usage, administration, and operational use and maintenance of the systems
• Providing support as required to client administrators and users to ensure the success of the implemented solution

• 2+ years of experience with configuration and administration of Atlassian products such as Jira Core, Jira Software, Confluence, Bitbucket,…