Infrastructure Supervisor II​/Manager

Compensation

$165,000 - $180,000 annually, depending on experience

• Lead and coach a team of infrastructure professionals.
• Oversee daily operations across servers, storage, networking, and cloud.
• Drive stability, availability, and performance of infrastructure services.
• Support incident resolution and escalation management.
• Guide backup, disaster recovery, and business continuity efforts.
• Maintain infrastructure standards, runbooks, and documentation.
• Partner with IT leadership on roadmap execution and improvements.
• Support field networking and OT connectivity needs.
• Assist with audits, compliance, and vendor coordination.
• Contribute to AI-enabled infrastructure support initiatives.

• 8+ years of progressive infrastructure experience.
• 3+ years of leadership or management experience.
• Experience across servers, storage, networking, cloud, and virtualization.
• Strong technical troubleshooting and operational support skills.
• Experience mentoring, coaching, and developing technical teams.
• Ability to balance hands-on work with team leadership.
• Experience supporting documentation, process, and operational improvements.
• Clear communication with technical and non-technical stakeholders.

• Experience with Cisco UCS, Hyper-V, or Nutanix.
• Knowledge of Pure Storage, Net App, or Commvault.
• Exposure to Azure, AWS, or Entra .
• Background in SQL Server administration.
• Experience with Palo Alto, Arista, or SD-WAN environments.
• Familiarity with Microsoft 365, Exchange, Teams, or SharePoint.
• Experience supporting field or OT networking environments.
• Interest in AI, automation, and modern support tools.
• This opportunity includes a comprehensive and competitive benefits package—details will be shared during later stages of the hiring process.

• Hybrid schedule with onsite presence expected more often for leadership support.
• Background check and drug screen required.
• Covered parking is available.
• Team size is approximately 8-10 professionals.
• No sponsorship is available for this opportunity.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.