QA Analyst II

$68,000 - $78,000 / year + Bonus

The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.

Underpinned by unmatched speed and performance power, we are the trusted backbone that’s taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale.

With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.

Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.

As a Vertafore QA Analyst II, you will be instrumental in Vertafore’s ongoing success within the insurance industry. Employees in this role design and implement test plans to ensure that software functions as expected to meet or exceed customer's standards. Our QA Analysts work with our development teams, focusing on providing the best products for our valued customers. This is a fast-paced, ever-changing environment.

We continually challenge ourselves to exceed objectives, remove barriers, meet crucial deadlines, and maintain multiple projects, all while pioneering ways for efficiency with a team player attitude. If you have a passion for product quality, love technology, and enjoy thinking outside the box, you're who we are looking for.

• Identifies functional risk and how it applies to test planning and test case creation
• Assesses risk for business/customer impact
• Communicates risks that are not mitigated through testing to Senior QA Analyst
• Provides input on user acceptance criteria
• Prioritizes risk and test cases with review by peers and seniors
• Provides feedback to software engineers on features or changes and usability metrics to enhance the user experience
• Reviews test scenarios, test plans, and test cases and provides feedback to ensure coverage of specific features or aspects of the product according to requirements and user acceptance criteria
• Writes and checks own test cases for quality and submits test cases for review
• Conducts systems set-up, and maintains test environments (varies by product)
• Completes manual front-end user testing of features or aspects of products according to test plan; identifies opportunities for automation
• Participates in code reviews and communicates with software engineers and software engineers in test to ensure front-end test coverage based on their code changes
• Identifies bugs or defects, troubleshoots issues, and verifies bug fixes; communicates risks and escalates potential issues that inhibit a quality user experience
• Opens bugs based on issues found during testing and troubleshooting
  
  Contributes to triage sessions to help resolve bugs or defects in new code or during programming; investigates customer requests as needed
• Documents test cases, test results, and release notes (as applicable); contributes to internal documentation throughout release cycle
• Provides feedback on, uses, and updates documentation on user stories and work items
• Contribute to test automation scripts
• Other duties as assigned