Procurement Technology Solutions Analyst

Join Our Team and Make a Difference in Higher Education!

At the System Administration office at the University of Colorado, we are dedicated to building a workplace where everyone feels valued, supported, and empowered to thrive. Our office is committed to fostering a culture where employees find community, a sense of belonging, and the opportunity to contribute meaningfully to our mission and purpose.

By joining our team, you'll have a direct impact on shaping the future of higher education. In addition to the Office of the Board of Regents, the University of Colorado's system administration includes 19 units that provide essential services to CU's campuses in Aurora, Boulder, Colorado Springs, and Denver, as well as the Office of the President. While not a part of any one campus, we are proud to serve in the centralized office for the University system.

Together, we ensure CU continues to deliver outstanding education, groundbreaking research, and valuable service to our communities.

We believe in creating an environment where the unique experiences and perspectives of everyone are embraced, enriching the work we do and the strategic outcomes we pursue. If you're passionate about making a difference, contributing to a dynamic team, and supporting a mission that matters, we encourage you to apply and be part of our journey.

Duties and Responsibilities:
Enterprise Application Support

• Provide functional and technical support for the University's Procure-to-Pay (P2P) platform, Travel and Expense system, and related procurement technologies.
• Monitor application performance and troubleshoot system issues, escalating complex problems when appropriate.
• Support system administration activities, including configuration and maintenance within established standards.
• Monitor integrations between procurement systems and People Soft Finance to ensure successful processing and resolve interface issues.
• Serve as a point of contact between business users and third-party vendors to assist with issue resolution and system support.
• Support procurement orchestration platforms and related workflow automation technologies used to streamline procurement processes and improve operational efficiency.

System Configuration, Testing & Enhancements

• Assist with the configuration and maintenance of procurement technology solutions to support business requirements.
• Participate in implementing system enhancements, upgrades, and new functionality.
• Develop and execute unit, integration, and user acceptance testing to validate system changes.
• Document testing results, identify defects, and work with technical teams and vendors to resolve issues.
• Support release activities by validating system functionality following updates and maintenance.

Business Process & Continuous Improvement

• Collaborate with Procurement Services and campus stakeholders to understand business needs and identify opportunities to improve system functionality and user experience.
• Recommend process improvements based on operational experience and system capabilities.
• Assist in documenting business processes, system configurations, and support procedures.
• Support technology initiatives that improve procurement operations through automation, workflow enhancements, and other emerging technologies.
• Collaborate with stakeholders to identify opportunities to automate manual processes through workflow orchestration, system integration, and AI supported capabilities.
• Evaluate emerging procurement technologies, workflow orchestration capabilities, and AI-enabled solutions to identify opportunities for operational improvement and enhance user experience.

User Support & Training

• Provide functional guidance and support to faculty, staff, and departmental users.
• Assist with developing and maintaining system documentation, job aids, and training materials.
• Participate in user communications related to system updates, enhancements, and known issues.
• Promote effective use of procurement technology by helping users understand system functionality and best practices.

Special Projects

• Participate in department initiatives and special projects as assigned.