IT Systems & Support Manager
Listed on 2026-09-09
-
IT/Tech
Systems Administrator, IT Support, Network Administrator, IT Project Manager
- Dental Insurance
- Vision Insurance
- 401K
- Medical Insurance
Contractor | Hybrid
Required SkillsIT Systems & Support ManagerJob Description: The IT Systems & Support Manager leads the technical operations team responsible for end-user computing, internal IT infrastructure support, hardware/software procurement, and system administration. This position manages helpdesk workflows to guarantee that technical support requests, access provisioning, and system issues are resolved within defined SLA metrics. Operational responsibilities include administering cloud directory services, enforcing endpoint security and patch management via Unified Endpoint Management tools, directing hardware lifecycle refresh programs, managing third-party vendor contracts, and creating standard operating procedures for onboarding and offboarding.
You will lead a team of IT support technicians and systems administrators to maintain reliable operational support across regional offices.
Education: Bachelor’s degree in Information Technology, Business Information Systems, Computer Science, or equivalent management experience.
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