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Tier 2 ; k) Participant Support Specialist
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-09-09
Listing for:
Triwill Group
Full Time
position Listed on 2026-09-09
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
Gusto is hiring for a Tier 2 participant support role in our Retirement team in Denver. You will handle in-depth inquiries from 401(k) participants and IRA owners via phone and email, collaborating with Product, Engineering, Operations, and Legal to improve the experience.
We're looking for at least 2 years in customer care, strong communication, resilience under pressure, and a BA/BS. The role is full-time in a hybrid Denver office with competitive pay and benefits.
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