Assistant Director of Technology

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Monday - Friday 7:45 am - 4:15 pm, evenings and weekends as needed

The Assistant Technology Director partners with the Director of Technology in managing the school’s enterprise infrastructure, technical support services, and data management systems. This professional supervises the IT support team and acts as a primary hands‑on day‑to‑day leader to ensure server uptime, robust cybersecurity, and frictionless hardware integration across all divisions. This position plays an integral role in long‑range technology planning, project implementation, budgeting, and operational leadership and is expected to assume increasing leadership responsibility over time in preparation for future departmental leadership.

The ideal candidate pairs deep technical expertise with the strong "customer service" mindset necessary to support faculty, staff, students, external vendors and parents in a mission‑driven manner to ensure technology systems are secure, reliable, innovative, and responsive to the needs of the School community.

Assist in overseeing campus‑wide hardware life cycles, handling deployment and maintenance for access control, surveillance cameras, public announcement systems, radio communication.

Assist in maintaining core network architecture, including Wi‑Fi access points, fiber networks, network switches, and firewalls.

Assist in the management and use of the School’s MDM , (JAMF School)

Manage system performance to proactively identify opportunities to improve reliability, efficiency, and scalability.

Maintain comprehensive technical documentation , including system diagrams, configuration standards and operations procedures

Enforce campus security protocols including multi‑factor authentication (MFA), password policies, and endpoint security software.

Coordinate automated system backups and regular disaster recovery testing to maximize data resilience.

Assist in responding to surveillance, access and drill procedures, including badging management, access changes and drill feedback.

Support the School’s cybersecurity strategy by implementing and maintaining security best practices across all tech systems and staying current on emerging cybersecurity threats and recommend improvements.

Work closely with help desk staff and external vendors to set high customer service standards for the rapid resolution of support tickets.

Serve as an internal resource for faculty and administrative offices, evaluating software requests for compatibility and safety.

Direct technical event setups for campus gatherings, theater productions, guest speakers, and board of trustees meetings.

Track technology inventory logs and tickets and compile technical asset documentation for procurement tracking and auditing.

Partner with the Director of Technology to develop and implement the School's long‑term technology strategy and annual operational priorities.

Lead assigned technology projects from planning through implementation while coordinating timelines, budgets, vendors, and stakeholder communication.

Assist with departmental budgeting , purchasing decisions, capital planning, and long‑range replacement schedules.

Develop, maintain, and improve departmental policies , procedures, standards, and documentation.

Build collaborative partnerships across academic and administrative departments to understand technology needs and identify innovative solutions.

Serve as acting Director of Technology during the Director's absence, ensuring continuity of…