Associate Systems Administrator

ACIS accredits, supports, and advances the interests of Colorado independent schools.

• Administer endpoint security and security awareness platforms (Crowd Strike, Abnormal Security, and a security awareness training platform), including policy configuration, alert triage, phishing campaign management, and reporting.
• Implement security improvements and support incident response — hardening configurations, tightening access controls, and closing gaps identified through audits, assessments, or incidents.
• Support administration of Apple device management (Jamf Pro), cloud identity (Microsoft Entra , Google Workspace), and network and security infrastructure (Palo Alto firewall, Global Protect VPN).
• Assist with administration and troubleshooting of instructional systems and their integrations, including Canvas LMS and Blackbaud SIS.
• Serve as backup administrator for systems primarily owned by other team members, ensuring continuity during absences.

Projects, Research, and Process Improvement

• Execute technology projects assigned by the Director of Technology: independently research options, evaluate vendors and tools, develop implementation plans, and manage rollout, documentation, and end-user training.
• Proactively identify opportunities to improve or modernize school systems; independently research options and present concrete, well-supported proposals to the Director of Technology for consideration.
• Design and build better systems and workflows — automation, scripting, documentation, and process redesign — to reduce manual effort across the department.
• Manage project timelines, dependencies, and communication with stakeholders across the school.
• Approach unfamiliar problems resourcefully: research independently, test solutions, and propose creative approaches rather than waiting for direction.

Support

• Provide direct technical support to faculty, staff, and students as a regular part of the role.
• Serve as escalation for complex issues the support team cannot resolve.
• Increase support coverage during high-volume periods, including start of school year, major deployments, staff absences, and school events.
• Assist with classroom AV and event technology support as needed.

• 3–6 years of hands-on IT experience in systems administration, infrastructure, or a similar broad technical role.
• Working familiarity across most of the following areas, with hands-on administrative experience in several: endpoint and device management, cloud identity and directory services, endpoint security tooling, network and firewall administration, or application and API integrations.
• Proven ability to take an ambiguous problem, research it independently, and deliver a working solution.
• Track record of bringing forward improvement ideas, not just completing assigned work.
• Experience managing technology projects through to completion, including planning, documentation, and user-facing rollout.
• Strong interpersonal and communication skills, including written documentation and the ability to explain technical concepts patiently to non-technical users across a wide range of ages and comfort levels.
• Genuine interest in learning systems you have not used before. The tool set here will change and this role is expected to change with it.

• Experience with any of:
  Jamf Pro, Microsoft Entra , Google Workspace administration, Palo Alto Networks, Crowd Strike.
• Scripting and automation experience (Power Shell, Python, Bash).
• Experience with SIS or LMS platforms such as Blackbaud and Canvas.
• Security certification such as CompTIA Security+ or an equivalent vendor credential.
• Prior experience in K–12 or higher education.

This is a small department — currently four people. Everyone here…