IT Chat Specialist; CDW

BNP Associates, Inc., a global leader in air transportation consulting and engineering, has an immediate need for a Project Manager in our Seattle office. This position offers an exciting opportunity to contribute to BNP's continued growth and innovation while working with top professionals in the field.

Founded in 1971, BNP Associates, Inc. is a full-service consulting and engineering firm specializing in airport and warehousing infrastructure projects worldwide. Over its 54+ years of operation, BNP has completed thousands of projects, from small terminal projects to the world's largest mechanized material handling systems.

We are recognized for our leadership in baggage handling systems, checked baggage security screening, aircraft apron systems, air cargo terminals, and construction administration. Our clients include airlines, airports, government agencies, and transportation infrastructure specialists worldwide. BNP serves as a key design partner for complex projects that drive the future of air transportation and logistics.

BNP employs over 220+ professionals worldwide. This position offers an opportunity to contribute to our growth and innovation and work with some of the leading professionals in the field.

BNP Associates is seeking a highly capable, hands-on IT Manager to manage, support, and continuously improve the company's technology environment, infrastructure, security posture, and enterprise systems. This role is ideal for a technically strong IT professional who is comfortable operating in a lean environment where day-to-day execution, troubleshooting, and reliable service delivery are the primary focus.

BNP Associates is part of BNP Group, which has more than 200 employees across four operating companies and 22 offices worldwide. It operates a modern, cloud-first IT environment built on Microsoft 365, Intune, Entra , and other SaaS platforms.

This is an active operational role requiring strong troubleshooting ability, sound decision-making, clear communication, and the ability to independently manage and prioritize a broad range of responsibilities.

Success in this role will be measured by system reliability, security maturity, operational efficiency, user satisfaction, the successful delivery of technology initiatives, the quality of technical documentation, and the ability to support IT systems and processes as the company grows. The IT Manager will serve as the primary hands-on technical resource for BNP Group's IT environment, with responsibility for the day-to-day security, reliability, and operational health of the company's technology platforms.

• Support execution of the company's technology roadmap as set by leadership, helping ensure IT systems meet current business needs.
• Research emerging technologies and bring forward recommendations that enhance reliability, security, productivity, and operational efficiency.
• Help maintain technology standards and best practices that promote consistency and reduce technical debt.

• Identify opportunities to simplify, standardize, automate, and improve IT operations.
• Recommend better approaches and implement approved solutions that increase reliability, security, efficiency, and scalability.

• Help maintain and administer practical IT policies and procedures covering acceptable use, onboarding/offboarding, data protection, backups, disaster recovery, and business continuity.
• Coordinate with HR, Finance, Legal, and leadership to support operational alignment and compliance requirements.
• Maintain and regularly test backup and recovery procedures.
• Administer, maintain, and optimize Microsoft 365…