L1 Data Center Technician

Our client is seeking skilled technical professionals to take on the role of L1 Data Center Technicia n to support day-to-day data center operations in a hands-on environment. The role provides onsite infrastructure support, including hardware installation, troubleshooting, break/fix services, cabling, equipment deployment, inventory management, and other data center support activities

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$30

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Our client is seeking an L1 Data Center Technician (DC Tech) to provide hands-on onsite technical support within a data center environment in Denver, Colorado. The L1 Data Center Technician will be responsible for hardware installation and troubleshooting, rack-and-stack activities, cabling, break/fix support, equipment deployments, inventory management, and ticket-based incident resolution. This is a fully onsite position requiring five days per week at the Denver data center.

The ideal candidate will have 3 - 5 years of hands-on technical support or data center experience, strong hardware troubleshooting skills, basic networking knowledge, and the ability to work effectively in a fast-paced, procedure-driven environ

• nician
  Perform hands-on data center break/fix, hardware installation, deployment, and troubleshooting for servers, network equipment, storage devices, and related infrastr
• ucture.
  
  Execute rack-and-stack activities, including equipment installation, removal, labeling, and physical connec
• tivity.
  
  Install, trace, label, and troubleshoot copper and fiber cabling and network conne
• ctions.
  
  Monitor and manage assigned tickets through ITSM/ticketing systems, ensuring incidents and service requests are completed within established procedures and tim
• elines.
  
  Diagnose and replace failed hardware components, including drives, power supplies, memory, network cards, and other server comp
• onents.
  
  Perform equipment inventory, asset tracking, documentation, and decommissioning acti
• vities.
  
  Apply basic networking and connectivity troubleshooting, including Ethernet, Wi-Fi, ports, and physical network conne
• ctions.
  
  Follow established SOPs, runbooks, safety procedures, and escalation processes, documenting work performed and escalating issues when re

• chnician
  4 - 7 years of hands-on technical support, field services, hardware support, or data center ex
• perience.
  
  Experience troubleshooting servers, laptops/desktops, networking equipment, or other IT
• hardware.
  
  Strong hardware troubleshooting and break/fi
• x skills.
  
  Experience with rack-and-stack, equipment installation, cabling, or physical infrastructure support p
• referred.
  
  Basic understanding of networking, TCP/IP, Ethernet, ports, and Wi-Fi trouble
• shooting.
  
  Ability to use ITSM/ticketing systems and accurately document techni
• cal work.
  
  Strong Windows troubleshoot in
• g skills.
  
  Ability to follow technical documentation, SOPs, and detailed work inst
• ructions.
  
  Strong communication, organizational, and customer servic
• e skills.
  
  Ability to work onsite at a data center five days
• per week.
  
  Ability to work in a physically active environment involving standing, walking, bending, and handling IT e

• Technician
  Previous experience working in a data center, colocation facility, NOC, or enterprise infrastructure e
• nvironment.
  
  Experience with server hardware, storage systems, switches, routers, and data center infr
• astructure.
  
  Experience with fiber and copp
• er cabling.
  
  Familiarity with Smart Hands/Remote Han
• ds support.
  
  Experience with SCCM, IT Shop, Nexthink, or similar IT infrastructure and sup
• port tools.
  
  Experience with Cisco networking or Cisco video conferencing
• equipment.
  
  Knowledge of data center standards, rack layouts, PDUs, A/B power, and structur
• ed cabling.
  
  Experience with asset management and hardware invento

• Requirements
  Associate degree, technical certification, or IT-related education

• rred.
  Benefits
  Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and