IT Scrum Master

The IT Scrum Master, Support Services will serve as a Scrum Master and Agile delivery leader within the Information Technology department. This position facilitates Agile practices across IT teams, supports the delivery of technology initiatives, and helps ensure work is aligned to business priorities and organizational goals.

PLEASE NOTE: this role is based full-time in our Lakewood office. Remote candidates will not be considered.

Compensation for this Role: $90,000 - $130,000 USD annually, depending on experience

• Maintain open communication lines with all working relationships
• Follow up to ensure items for which the job is accountable are performed
• Earn and maintain customer trust
• Uphold the core values of the organization
• Work well with others to accomplish the mission of the organization and of the job
• Foster a collaborative, respectful, and engaging team environment
• Promote transparency, accountability, and continuous improvement
• Encourage effective communication between technical and non-technical stakeholders

• Develop and manage detailed project plans, assign tasks, oversee project progress and prepare regular reports and presentations regarding project progress and risks
• Track the completion of project milestones as well as scope, issues, risks and cost for each project and reports progress to the project sponsor and chief strategist
• Assist stakeholders working in corporate services to identify potential business process improvements, including the development of business cases to support proposed changes to business operations and processes
• Evaluate alternative solutions in light of business requirements, current operating processes and internal guidelines
• Develop business requirements and business case and/or a cost/benefit analysis as necessary
• Help to refine internal project management practices and the application of PMI process and knowledge areas and adheres to established project management standards

KNOWLEDGE, SKILLS AND ABILITIES:

• Agile principles and Scrum framework
• Scrum Master accountabilities and servant leadership
• Agile planning, estimation, backlog management, and delivery practices
• Sprint Planning, Daily Stand-Ups, Backlog Refinement, Sprint Reviews, and Retrospectives
• Product backlog management, backlog refinement, and user story development
• Business Analysis, including:
  • Requirements analysis
  • Developing business cases
  • Types of ROI including Net Present Value, Payback Period, and IRR
  • Benefits realization
  • Alternative solution analysis
• Organizational Change Management
• Lean process improvement methodologies
• Project governance, risk management, and project intake practices
• Common corporate business functions
• Information Technology systems, applications, and infrastructure environments

• Agile facilitation, Scrum leadership, and team coaching
• Project planning, execution, risk management, and delivery oversight
• Stakeholder engagement, relationship management, and executive communication
• Business analysis and translating requirements into actionable work
• Managing multiple priorities in a dynamic environment
• Agile and project management tools, methodologies, and reporting practices
• Strong written, verbal, analytical, and problem-solving abilities

• Lead technology initiatives that include significant business process implications
• Serve as Scrum Master for one or more Agile teams
• Identify risk areas and proactively determine appropriate mitigation strategies
• Remove barriers and obstacles that impact team performance
• Coach individuals and teams through organizational and process change
• Build and maintain effective working relationships with all levels of management and staff
• Work independently and effectively in a team environment
• Balance Agile delivery practices with business expectations and project governance requirements
• Drive transparency, accountability, continuous improvement, and delivery excellence

• Driving
• Sitting
• Climbing
• Lifting (up to 50 lbs)
• Standing
• Stooping
• Vision acuity (near and far)
• Walking

• Bachelor's degree in Business, Information Technology, Project Management, or related analytical and technical coursework required. Equivalent combinations of education and experience may be considered.
• Three to five years of experience leading technology initiatives, facilitating Agile teams, managing projects, or supporting cross-functional business technology efforts is required.
• Experience facilitating Scrum ceremonies, managing product…