Senior UX Researcher

From Fivetran’s founding until now, our mission has remained the same: to make access to data as simple and reliable as electricity. With Fivetran, customer data arrives in their warehouses, canonical and ready to query, with no engineering or maintenance required. We’re proud that more organizations continue to leverage our technology every day to become truly data-driven.

Fivetran and dbt Labs are bringing together two industry-leading companies with a shared mission: helping organizations unlock the full value of their data. Together, we’re delivering the data infrastructure layer that helps organizations move, transform, and trust their data — from the moment data moves, through every transformation, to the context teams and AI systems rely on. Fivetran helps organizations automate data movement across the systems, clouds, engines, and tools they rely on.

dbt Labs pioneered analytics engineering, helping teams transform data into reliable, governed insights. Together, we support thousands of organizations as they build a trusted foundation for analytics, AI, and better business decisions. As we bring our teams and technology together, we’re building on the strengths of both companies while continuing to deliver the products and experiences our customers know and trust.

It’s an exciting time to join us: we’re creating a company with the scale, talent, and technology to help more organizations put their data to work with greater speed, confidence, and impact. During this transition period, you may see references to both Fivetran and dbt Labs throughout our recruiting process as we integrate our teams, systems, and career sites.

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a Senior UX Researcher to join our rapidly growing Product org. Our ideal candidate has a balance of research rigor and business focus. We value those that hit the ground running, leading by example on projects and collaborating well cross-functionally. You will be diving deep into the daily lives of our customers and applying that understanding to everyday product design decisions.

We appreciate Researchers who are curious, humble, think deeply, speak clearly, and thrive on collaboration and feedback. On day one, this role will report to the Director of UX Research.

This is a full-time, hybrid position based out of our Oakland, CA or Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

• Plan, manage, and execute on user research programs across focused product areas
• Collaborate with design, product, and analytics to build research projects that align with stakeholder needs as well as user needs.
• Guide product and design on the research methodology, question framing, and other best practices for self-run studies.
• Identify emerging customer and user needs to support the development of new products.
• Synthesize learnings from past research and analytics data to tell compelling stories and lead ideation sessions.
• Experience conducting mixed-method qualitative and quantitative research.
• A strong portfolio that demonstrates your work, research philosophy, and impact.
• An entrepreneurial, self-motivated mindset with a bias toward action and the ability to lead projects through ambiguity.
• The ability to craft engaging presentations and compelling stories that influence stakeholders.
• A strong desire to understand our users and how our product contributes to their success.
• Experience using AI to plan studies, synthesize feedback, and work more efficiently.

• Experience in the data industry
• Experience…