AI-Driven Customer Support Lead
Listed on 2026-09-30
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IT/Tech
AI Engineer (Applied/Software)
Obsidian Security is redefining how technical support is delivered by leveraging agentic AI and automation to drastically reduce human effort. The role focuses on re-architecting the support operating model, building data-driven knowledge and telemetry, and delivering self-service capabilities across the lifecycle.
You will lead a small, skilled team to scale support while maintaining high standards. The ideal candidate brings a strong systems orientation, practical experience with APIs, data
This Full Time position is for the AI-Driven Customer Support Lead role at Obsidian.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the AI-Driven Customer Support Lead role in the description above.
We appreciate your interest in this position.
Join Obsidian and contribute to our ongoing work.
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