Digital Adobe Program Lead

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.

This posting is for a position within the Experience unit erience is Genpact’s capability for designing and improving the platforms, interactions and journeys employees and customers use every day. With deep expertise across leading platforms like Adobe Experience Cloud, Microsoft, and Agentic tooling, we unite strategy, human-centered design, engineering and AI inside core enterprise systems, so experiences don’t just look better, they perform better, drive adoption and turn advanced technology into measurable business outcomes at scale.

No matter who you are, where you come from, who you love, what you believe, or what you get excited about, we bring people together to make phenomenal work.

That'swhat makes us Genpact!

As a Digital Adobe Program Lead, you will serve as the primary client-facing program lead for a large enterprise digital marketing transformation program. You will be responsible for driving projects forward, aligning business and technical teams, and ensuring successful execution across distributed onsite and offshore teams. The ideal candidate combines consulting expertise, project leadership, stakeholder management, and Adobe ecosystem knowledge to deliver exceptional client outcomes.

• US Based candidates only.
• This role requires IN OFFICE (5x/week) in Denver, CO
• Only candidates local to the Greater Denver area will be considered

• Serve as the primary delivery lead for Adobe Experience Cloud engagements, guiding projects from discovery through launch and ongoing optimization.
• Partner closely with client stakeholders to understand business objectives, define priorities, and translate strategic goals into actionable delivery plans.
• Build trusted advisor relationships with executive sponsors, product owners, marketing teams, and technology leaders.
• Lead cross-functional teams consisting of business analysts, solution architects, developers, QA engineers, content teams, and Adobe specialists.
• Coordinate and manage multiple offshore delivery teams, ensuring alignment, accountability, quality, and timely execution across time zones.
• Drive project governance including project planning, status reporting, risk management, dependency tracking, escalation management, and stakeholder communications.
• Partner with Solution Architects and technical leads to ensure business requirements are effectively translated into delivery outcomes.
• Manage competing priorities and remove delivery roadblocks to keep teams focused on achieving project milestones.
• Collaborate with client and Genpact leadership to develop strategic roadmaps and identify opportunities for continuous improvement and platform growth.
• Monitor project financials, resource allocations, schedules, and scope to ensure successful delivery while meeting project objectives.
• Create an environment of collaboration, accountability, and continuous improvement across all project teams.
• Champion delivery best practices, governance frameworks, and process improvements to drive consistent project success.

• 5+ years of experience leading enterprise digital experience, marketing technology, content management, or customer experience initiatives on the Adobe Experience Cloud platform.
• Experience working across Adobe Experience Cloud or…