Field Staff Auto Appraiser

Responsibilities

• To handle field appraisal assignments for our corporate fleets and insurance clients with an emphasis on Auto's.
• Set appointments same day, inspect within 24 hours and write estimate car side.
• Negotiate agreed price with shop decision maker and set time bound expected completion date per Client Guidelines.
• Proactively provide customers with information regarding their vehicle’s cost of repair estimate and explain claims/repair process.
• Provide extraordinary customer service to all parties involved in the claims process.

• Bachelor’s degree from an accredited college or university preferred (but not required)
• Licenses as required, as needed
• Four (4) years of insurance or body shop experience required
• Good technical knowledge of auto appraisals
• Knowledge of client operations and labor regulations
• PC literate, including Microsoft Office products
• CCC One experience
• Must be able to pass state license for appraisal within 30 days of Hire
• Must have reliable transportation required for travel to assigned work locations

Demonstrates expertise in auto appraisals and customer service, with a strong ability to negotiate repair costs and timelines while adhering to client guidelines. Proficient in utilizing CCC One and Microsoft Office for effective communication and documentation.

• State Appraisal License