Senior General Claims Adjuster

We are Farmers – where ambition meets opportunity.

At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team.

We tackle challenges head‑on, learn from every experience and measure our impact on the customers who trust us.

Join an award‑winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do.

We are currently hiring for four territories:

• Minneapolis‑St. Paul (Twin Cities), MN
• Chicagoland, IL/WI (including the greater Chicago area, up to Kenosha, WI, and down to Champaign, IL)

Candidates must live within their selected territory and be able to travel regularly throughout the assigned coverage area. Additional travel may be required for catastrophe response assignments.

Adjusts major and complex losses, but may also adjust standard losses. Trains other claims employees in the area of expertise. Assists with reinspections and file reviews. Works closely with the District Managers and agency force. May assist Team Leaders and Management personnel with technical support for adjusting claims. May review authority requests and prepare submissions for approval to the next higher level.

Will also be required to maintain an active adjuster's license in states where required.

• May adjust large or complex losses in their entirety.
• Responsible for completing all procedural requirements as outlined in the BCO and CR Procedural Manuals.
• Responsible for completing proper investigations on complex losses.
• May assist with catastrophe claims throughout the operating territory.
• Maintains control of assigned Suits vs. Exchange and other litigated specialty files.
• Monitors and controls legal expenses.
• Attends litigation conferences, arbitration hearings and trials as necessary.
• Conducts reinspections and field-rides with Claims Representatives.
• May be responsible for training of Claims personnel.
• Reviews Claims Office operations for compliance with company procedures and quality assurance evaluations.
• Reports findings, making specific comments and recommendations on any adverse trends or procedural deviations.
• Recommends limits of claims monetary authority for supervisory and field personnel within the limit of prescribed policy.
• Trains and counsels supervisory personnel in the area of expertise, participates as an instructor in claims training programs and agents’ career schools; and monitors quality and adequacy of training programs administered by claims offices.
• Assists Team Leaders and Supervisors in evaluating the technical abilities of specialty function Claims Representatives and Claims Associates.
• Advises and counsels claims offices in establishing and maintaining good business relations with vendors, and reviews the administration of repair programs.
• Assists with the handling of authority requests during the absence of the Supervisor or Specialty Manager.
• May travel throughout the operating territory to assist with catastrophe losses.
• Investigates, confirms coverage, determines liability, establishes damages, reports status and negotiates the settlement of assigned cases (has authority to make payment of assigned claims within prescribed limits).
• Adjusts all types…