Intelligence Manager

Competitive Intelligence Manager at Michael Best & Friedrich LLP

Michael Best & Friedrich is seeking a Competitive Intelligence Manager in any of our Colorado, Illinois, North Carolina, or Wisconsin offices. Under the leadership of the Director of Research Services & Competitive Intelligence, the Competitive Intelligence Manager provides business and competitive intelligence research and analysis in support of the firm’s strategic priorities.

• Lead business and competitive intelligence research and analysis efforts in support of the firm’s strategic plan
• Collaborate with Research Services and Business Development teams in support of attorney and client research needs
• Research, analyze and organize internal and external intelligence on key clients and prospects as well as competitors
• Conduct competitive intelligence and benchmarking research within an industry or among peer firms
• Monitor alerts and news activity to support proactive industry and client initiatives and development of best practices
• Manage CI team function, development and workflow
• Manage additional research and organizational functions as assigned

• Master’s degree in Library and Information Studies from an ALA accredited graduate program is preferred
• Minimum of 5-7 years of progressively responsible experience in a similar role at a law firm or other professional services environment
• Knowledge of research resources commonly used in large law firms
• Understanding of the broad areas of law practiced by a full‑service firm
• Ability to learn and embrace new skills and best practices as the position evolves and firm needs change
• Ability to work well under pressure and meet tight deadlines
• Ability to work well independently as well as effectively within a team
• Ability to develop relationships and foster teamwork at all levels of the firm

• Excellent interpersonal skills and ability to work effectively with a diverse group of internal and external clients, attorneys, and staff
• Strong oral and written communication skills
• Ability to manage confidential information and sensitive situations with tact and discretion

• Ability and confidence to identify and analyze issues, make decisions, and initiate actions/solutions
• Ability to respond to unexpected challenges, including proactively developing innovative solutions to complex problems while maintaining a professional demeanor

• Ability to maintain composure and demonstrate good judgment

• Valid authorization to work in the U.S.

We are Michael Best & Friedrich, LLP, a full‑service law firm with more than 350 lawyers and technical professionals who work in collaborative, interdisciplinary practices to serve clients around the world. We work with companies in all kinds of industries, as well as trade associations, nonprofits, educational institutions, governments, family trusts, and high‑net‑worth individuals.

Our offices are located in Wisconsin (Green Bay, Madison, Milwaukee, Waukesha);
Illinois (Chicago);
Utah (Salt Lake City);
Colorado (Denver, Broomfield);
Texas (Austin);
North Carolina (Charlotte, Durham, Raleigh, Wilmington);
California (Los Angeles);
Nebraska (Lincoln) and Washington DC. This position can be based in any of our offices in CO, IL, NC, or WI.

Our total rewards package includes competitive base pay, a comprehensive benefits program, learning and growth opportunities, and perks that support well‑being, both at work and at home.

• Learning and Growth:
  Challenging and dynamic role, professional growth opportunities, performance management and coaching, specialized training programs, medical, vision care, health savings accounts, flexible spending accounts, wellness program, employee and family assistance program
• Total Compensation:
  Competitive base pay, annual merit review/incentive pay
• Planning for the Future: 401(k) with company contribution, short‑term disability plan, long‑term disability plan, life insurance, critical illness insurance, parental/family leave
• Culture and Workplace:
  Respected organization with collaborative culture, growing…