Compliance Investigator - Consumer Protection; Real Estate and Mortgage

Compliance Investigator – Consumer Protection (Real Estate and Mortgage) Details

Section:
Consumer Protection Position Number: LAA-00176 Salary Range: $72,264.00 -$97,740.00 Yearly Apply By:
Tuesday, July 7, 2026, 11:59 pm FLSA:
Non-Exempt

Work Unit:
Investigations

Job Location:

1300 Broadway, Denver, CO 80203 Release Date:
Tuesday, June 23, 2026

Employment Type:

Full-Time Position Type:
Classified

The work of the Investigations Unit in the Consumer Protection Section involves a hybrid of criminal and civil law enforcement. The Unit conducts investigations of unlawful conduct statewide, often coordinating with other law enforcement and regulatory agencies within Colorado and outside of the State, including County District Attorneys, the Colorado Bureau of Investigation, the U.S. Department of Justice, the Federal Trade Commission, and the Consumer Financial Protection Bureau.

The Unit supports complaint triage and case development as primary functions and provides training and technical assistance to other law enforcement agencies and promotes and participates in a variety of consumer outreach and educational efforts.

ABOUT THE POSITION

The Compliance Investigator II evaluates and follows-up on consumer complaints that come to the DOL through various channels but primarily though (Use the "Apply for this Job" box below). The position conducts investigations of consumer fraud and violations of other Consumer Protection Laws, analyzes intake and referral information to determine the existence of Consumer Protection violations, scope and pattern of unlawful activity, and direction of the investigation before making recommendations about next steps.

In a multi-person investigation, this position will often act as the case manager/team leader who is responsible for case file management, data management, case flow from inception to disposition, and overall investigative strategy.

Essential duties include but is not limited to the following:

• Identify and investigate violations of the Colorado Consumer Protection Act (CCPA) and several other state statutes related to consumer protection and economic crime
• Analyze consumer complaints and develop investigative strategies
• Interview complainants, witnesses, proprietors, and others to obtain information relating to the investigation for enforcement and compliance
• Conduct background investigations of suspects and suspect businesses (research and collect public and non-public records, collect financial records, conduct complex financial analysis, compile spreadsheets (or similar) to summarize financial data, and interview witnesses and suspects)
• Maintain chain of custody and viability of evidence
• Share information, case intelligence, and coordination with other interested agencies on a state, local, and federal level
• Prepare witnesses, exhibits, and physical evidence for trial; testifies and advises the assigned attorney at court and other proceedings
• Conduct Consumer Protection investigations related to real estate transactions, including sales practices by real estate brokers, appraisals, mortgage lending, and foreclosure relief programs
• Serve as the Compliance Investigator in the area of mortgage lending practices and loan audit to ensure compliance with all state and federal laws
• Identify, locate, and interview consumers, witnesses, industry professionals, and other relevant parties to obtain evidence supporting potential violations of the CCPA involving real estate transactions, appraisals, mortgage lending and foreclosure relief programs
• Receive, analyze, organize, and evaluate documentary, financial, and electronic evidence to establish facts, identify patterns of unlawful conduct, and support enforcement actions involving real estate transactions, appraisals, mortgage lending, and foreclosure relief programs

Case and Data Management/Report Writing

• Analyze and synthesize data or financial records and summarize findings into clear, concise, and accurate reports, charts, PowerPoint presentations, spreadsheets, and graphs, and affidavits which reflect the information obtained during an investigation
• Write and organize comprehensive reports of investigations, affidavits, warrants and victim/witness/suspect statements
• Independently or in collaboration with team members prepares charts, Power Points, spreadsheets, and graphs which reflect the information obtained during an investigation

Lead Investigator and/or Team Leader

• Serve as an…