Delivery​/Shipping Coordinator

The primary function of the Delivery/Shipping Coordinator is to create trucking routes that keep costs down while meeting customer scheduling needs.

$23.50-$31.00 per hour DOE. M-F 6am - 2:30pm.

• Coordinate, distribute, and communicate orders to material pullers for picking, packaging, and loading onto delivery trucks.
• Schedule and manage daily delivery routes, maintaining ongoing communication with carriers throughout the day.
• Partner with management to adjust routes based on customer needs and operational priorities.
• Build and maintain strong relationships with carriers, drivers, sales staff, and customers.
• Monitor route conditions, including traffic disruptions or construction, and proactively adjust plans to ensure on‑time deliveries.
• Respond to last-minute changes, including scheduling urgent or emergency pickups and deliveries.
• Communicate delivery updates or delays to sales staff and customers as needed.
• Assist with order pulling and support warehouse operations when required.
• Perform additional duties as assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Graduation from High School or GED equivalent, one (1) year of relevant experience, or any combination of education and experience that demonstrates the ability to perform essential duties and responsibilities.
• Minimum one year’s experience with creating delivery routes and dispatching drivers in a fast‑paced environment.
• Strong knowledge of the geographical area and surrounding states the role will be operating in, navigation skills with the ability to understand maps and GPS.
• Customer oriented and motivated with excellent oral and written communication skills. Strong communication skills are critical as this position is in constant contact with carriers, customers, and other employees.
• Strong organizational skills, and ability to prioritize and manage multiple tasks under time constraints and strict deadlines.
• Detail oriented with the ability to record and maintain accurate records and documentation.
• Strong working knowledge of PC environment and MS Office programs.
• Ability to pass background check and drug screen.

Ability to write routine reports and routine correspondence. Ability to effectively communicate with employees and customers.

Ability to perform basic mathematical calculations required to accurately complete assigned tasks.

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to use sound judgment and problem‑solving skills to analyze employee technical problems and to recommend the proper course of action. Ability to organize and prioritize job projects and requirements.

While performing the duties of this job, the employee is regularly required to sit; use hands, handle, or feel; required to speak, read and hear English. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds.

Specific vision abilities required by this job include ability to adjust focus.

• The noise level in the work environment is usually moderate.
• This is a high‑stress and fast‑paced environment.

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Hercules Industries is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regards to…