Field Service Technician - Medical Equipment Delivery & Support

Field Service Technician – Medical Equipment Delivery & Support

Medical Equipment Delivery | Field Service | Warehouse Operations | Customer Service

Position Type: Full-Time
Location: Various U.S. Locations
Working Hours: Monday–Friday (Day Shifts) with On-Call, Overtime, Evenings, Holidays & Weekends as Needed
Compensation: $17–$22/hour + Benefits

At Pavago
, one of our clients is hiring a Field Service Technician (FST) to support healthcare providers by delivering, installing, servicing, and maintaining specialty medical equipment across an assigned service area.

As a Field Service Technician
, you’ll play a vital role in ensuring healthcare facilities have reliable access to the equipment they need to deliver exceptional patient care. You’ll be responsible for equipment deliveries, pickups, troubleshooting, warehouse organization, inventory management, and maintaining accurate operational records.

This is more than a delivery position—you’ll serve as the face of the company in the field, providing dependable service while ensuring equipment is properly maintained and ready for use.

If you’re dependable, organized, enjoy working independently, and take pride in providing outstanding customer service, this role is an excellent opportunity to build a rewarding career in healthcare operations.

• Deliver, install, pick up, and troubleshoot specialty medical and respiratory equipment.
• Travel throughout your assigned service area using a company-provided vehicle.
• Ensure equipment is delivered safely, accurately, and on schedule.
• Respond to service requests professionally while providing exceptional customer service.
• Support healthcare facilities by ensuring equipment remains operational and ready for use.

• Inspect, clean, maintain, and organize medical equipment.
• Maintain a clean, safe, and organized warehouse/storage facility.
• Prepare equipment for future deliveries and customer use.
• Monitor inventory and maintain operational readiness.
• Follow company standards for equipment handling and maintenance.

• Record customer orders and equipment movement accurately.
• Maintain timely reporting of deliveries, pickups, inventory, and service activities.
• Track vehicle usage, equipment data, and operational updates using company systems.
• Support purchase order processing and inventory documentation.
• Utilize company mobile devices and applications for reporting.

• Represent the company professionally during every customer interaction.
• Build positive relationships with healthcare providers and facility staff.
• Follow company policies, safety procedures, and service standards.
• Support on-call and emergency deliveries when required.
• Contribute to efficient day-to-day field operations.

• Must be 21 years of age or older
  .
• Minimum 6 months of experience driving a 10-foot cargo van or similar vehicle
  .
• Valid driver’s license with a clean driving record.
• Motor Vehicle Record (MVR) with:
• No major violations.
• No more than two minor violations.
• Ability to work independently with minimal supervision.

• Strong customer service and communication skills.
• Basic proficiency with Microsoft Office.
• Comfortable using smartphones and mobile applications.
• Excellent organizational and time-management skills.
• Professional appearance and dependable work ethic.
• Flexible schedule for overtime, weekends, holidays, and on-call responsibilities.

• Clinical or healthcare experience.
• Experience working with medical or respiratory equipment.
• Previous field service, delivery, or logistics experience within healthcare environments.

• Ability to occasionally lift and move up to 75 lbs
  .
• Ability to regularly lift 25 lbs
  .
• Comfortable working in hot and cold environments.
• Ability to drive for extended periods throughout the workday.
• Physically capable of loading, unloading, and setting up equipment.

• Company Vehicle
• Company Cell Phone
• Mobile Applications
• Microsoft Office
• Warehouse Equipment
• Medical & Respiratory Equipment