Regional Maintenance Manager

The Regional Maintenance Manager ensures properties managed by Rocky Mountain Communities and its affiliate, Pillar Property Services (collectively RMC and Pillar), are adequately maintained through assisting in supervision of maintenance operations staff, implementing standardized maintenance plans and assisting with coordinating contracted work, to assist in reviewing and monitoring expenditure of funds, and to perform related duties as required. The Regional Maintenance Manager assists in managing resources to meet department performance benchmarks.

• Property Operations:
  • Assint with oversee the daily operations of properties within the assigned region.
  • Ensure that all properties are following local, state, and federal regulations.
  • Conduct regular property inspections to ensure maintenance and safety and security standards are being met.
  • Review property budgets, including capital improvements, operating expenses.
  • Help implement cost‑effective strategies to improve property performance and enhance profitability.
• Implement standardized maintenance plans with operating procedures for the daily and preventative maintenance of housing units and grounds. This includes the following:
  • Conduct directs site inventories to determine maintenance and rehabilitation priorities.
  • Assists in annual budget preparation by determining capital needs and estimated costs.
• Implement processes to track maintenance materials, contracts, and labor budget. This includes the following:
  • Assisting with review of budgets costs for personnel, materials, and equipment.
  • Reviews reports for goals and objectives. Assists with gathering informational cost and performance feedback reports.
• Observes the condition of all units, common space, and grounds to detect problems. Ensure any problems noted are promptly corrected.
• Take proper safety precautions, anticipate unsafe circumstances, and act accordingly to prevent accidents. Is responsible for the safety of self, others, materials, and equipment. Use all required safety equipment.
• Resident Relations & Customer Service:
  • Help review that there is the highest level of resident satisfaction through timely responses to inquiries, complaints, and requests including 24‑hour in‑house maintenance coverage for all housing facilities.
  • Maintain positive relationships with residents, staff, and the public to address issues promptly to reduce turnover.
  • Assists with preparing and managing property budgets and financial reports, ensuring properties meet their financial goals.
  • Help with reviewing invoices, payroll, and other expenses.
  • Reviews weekly reports and monthly financial statements for each RMC site in portfolio.
  • Assisting in establishing systems at sites to track program compliance, tracking portfolio performance, productivity with daily follow through on KPI standards regarding Operations, Finance, Maintenance, and Compliance.

• High school graduate and at least one‑year successful experience in a supervisory maintenance position including thorough working knowledge of property maintenance, plumbing, heating, cooling and electrical systems and structural repair functions, or any equivalent combination of education and/or experience.
• Knowledge of building materials, supplies, tools, and equipment.
• Experience writing specifications and performing estimation and design work.
• Knowledge/understanding of the regulations surrounding hazardous materials and risk management.
• Courteous and effective communications skills.
• Demonstrated interpersonal skills including the ability to work with people from a variety of ethnic and socioeconomic backgrounds.
• Ability to work in a team environment, maximizing the potential of all team members and the functions of the maintenance team.
• Commitment to problem solving and conflict resolution.
• Ability to work under minimal supervision and in difficult situations.
• Ability to obtain certification and or licensing as necessary to fulfill job requirements.
• Valid Colorado driver's license and acceptable motor vehicle record.
• Acceptable background information, including criminal background check.