Supervisor Real Estate & Facilities

Why Westerra?

Here at Westerra Credit Union, every employee counts. Our teams are made up of high-performing individuals committed to being HONORABLE, INVENTIVE, and CURIOUS - qualities that make us GREAT! Each person brings their authentic self to work every day, and we want you to feel comfortable being YOU.

All of our team members work towards a shared purpose: to teach one another to prosper. We strive to be a modern financial community where we all truly belong, both for our employees and the members we serve. We look forward to seeing how you will contribute to this purpose by positively impacting our members' lives through personal attention, financial education, community engagement, and more.

This is true for every role, as we believe that we are all member-facing.

Founded by schoolteachers in 1934, we are a learning organization at our core. We embed a growth mindset in our employees, ensuring that we all prosper together! If you're ready to make an impact and join a community where you can grow, belong, and thrive, we encourage you to apply today and help shape the future of Westerra!

What is the role?

This role is responsible for supporting the operation and function of all Westerra leased facilities, owned buildings, grounds, and equipment to ensure safe and functional spaces for members and employees. Implements business action plans for short-term results (1 year or less) within the department. Sets day-to-day operational objectives for the team.

What will be expected of me?

* Oversee all day-to-day facilities operations, maintenance, repair, construction, life safety and vendor activity at Westerra's properties.

* Coordinate day-to-day operational tasks and workflow processes for team.

* Assist with property management tasks, including but not limited to tenant relations, lease administration, rent payment processing, monthly billing statements and invoice processing.

* Provide supervision of real estate and facilities staff.

* Manage and prioritize work orders within the facilities ticketing system.

* Formulate and implement preventative maintenance contracts and schedules with contracted vendors and/or through internal processes for maintenance conducted in-house.

* Manage vendor relationships, communication, scheduling, and general oversight of service line agreements.

* Assist with the RFP process with 3rd party vendors, source and re-bid where necessary to procure the best options for the credit union.

* Assist in the preparation of annual budgets and monthly financial reporting (including variances)

* Assist in supply ordering and procurement.

* Assist in project management for capital projects and internal department initiatives.

* Oversee workspace management, staff seating arrangements, moves & relocations.

* Perform routine property and suite inspections, addressing cross-departmental concerns and needs.

* Maintain adherence to OSHA training and regulations and industry best practices.

* Develops staff on specific projects and controls deployment of resources.

* Serve as the escalation point for facilities-related issues, vendor performance concerns, and cross-departmental impacts, making decisions to resolve issues efficiently.

* As business needs require, provide hands-on support for facilities operations, maintenance activities, inspections, and issue resolution to ensure continuity of service and timely completion of work.

* Other duties as assigned.

Will I have Direct Reports? Yes

What am I bringing?

Experience/

Education:

* 4+ years of property management and/or corporate real estate and facilities capacity

* Strong understanding of property management, facilities management, building systems and engineering, vendor management, and supplies procurement.

* Minimum 1 year in a leadership role or equivalent, preferred

* Experience in contributing to property management and/or facilities management strategies.

* CFM, CPM or other industry certifications preferred.

Skills and Abilities:

* Enthusiastic and energetic and friendly - You will be the main contact and "face" to many of our internal and external relationships; a can-do, helpful attitude and excellent interpersonal skills are a must.

* Strong written and verbal communication skills.

* Sense of urgency and ownership - We are a fun, fast-moving, and busy group, we need a teammate who takes ownership and has the desire to get things done in a Class A manner.

* Flexibility - No two days will be the same so the ability to go with the flow is a must. Know that your daily plan might get changed and be adaptable.

* Computer proficiency with Outlook, Word and Excel, and have extensive experience with a variety of email and web-based applications. Yardi experience a plus.

* Valid Colorado driver's license and ability to travel between branch locations in the Denver Metro area and beyond using a dependable personal vehicle and/or Westerra Credit Union fleet vehicles, as applicable to the role.

* Ability to comply with Westerra Credit Union's Motor Vehicle Driver…