Safety & Security Manager

About Barkbus

Barkbus is the nation's premier mobile dog grooming company. We are dog-loving creatives, operators, technologists, and entrepreneurs taking a Silicon Valley startup approach to disrupt and modernize the fragmented legacy pet grooming industry. Driven by our mission to deliver joy to pets and their people, we're proud to operate across California, Nevada, Arizona, Colorado, Texas, Illinois, Connecticut, New York, New Jersey, Georgia, North Carolina, South Carolina, Florida, and Virginia.

We’re the fastest-growing pet health & wellness startup in the country and would love for you to join us in building the nation’s beloved pet brand.

Who We Are We’re a collaborative, high-quality team of dog-lovers that solves problems with thoughtfulness, empathy, and speed. We have a big dream: to build a generational company that remakes the pet health & wellness industry nationally. We’re a fun, ambitious group that is working to build something new in pet care. We move with high velocity, collaborate closely, and deliver results faster than anyone in the market.

We want your time at Barkbus to be the greatest time of your career. If you’re ready to build the future of pet care with high standards and speed, come on board. We need exceptional people to help us build something new in the world.

About This Role The Safety & Security Manager will own and scale Barkbus’ safety, security, and risk mitigation programs across our nationwide mobile grooming fleet and physical hubs. This role is both strategic and hands-on. You’ll design, implement, and continuously improve programs that protect our Groomers, customers, vehicles, and facilities while enabling the company to scale safely and efficiently. Reporting to the Senior Director of Fleet & Hub Operations, this role is ideal for a proactive, data-driven safety leader who thrives in fast-paced, operationally complex environments and can balance policy rigor with practical execution in the field.

Role & Responsibilities

• Safety Strategy & Program Ownership:
  Own Barkbus’ end-to-end safety and security strategy across fleet operations, hubs, and non-grooming workplaces.
• Build scalable safety frameworks, policies, and procedures that support rapid growth.
• Establish safety KPIs and infrastructure to track performance, trends, and continuous improvement.
• Report regularly on safety performance, risks, and recommendations to senior leadership.

• Driver Safety & Fleet
  
  Risk Management:
  
  Develop, implement, and manage a comprehensive driver safety program focused on reducing preventable incidents.
• Monitor Motor Vehicle Records (MVRs) and ensure compliance with internal standards and regulatory requirements.
• Partner with managers to address violations, unsafe driving patterns, and corrective actions.
• Leverage telematics and driver behavior data to identify risks and improvement opportunities.

• Coaching, Training & Behavior Change:
  Design and manage coaching programs to support drivers and employees who require additional training or behavior correction.
• Partner with Operations and People teams to deliver effective safety training and reinforcement.
• Track coaching outcomes and behavior improvements over time.

• Incident Investigation & Risk Mitigation:
  Lead investigations for fleet, hub, and workplace accidents, incidents, and near-misses.
• Conduct root cause analysis and recommend corrective actions, policy updates, or training enhancements.
• Track incident severity, frequency, and cost data to inform insurance, liability, and prevention strategies.

• Safety Communication & Culture:
  Drive a strong culture of safety across the organization through clear communication and engagement.
• Develop and distribute regular safety communications, including updates, insights, and best practices.
• Partner cross-functionally to embed safety into daily operations and decision-making.

• Hub Security & Emergency Preparedness:
  Develop and implement security standards for all Barkbus hubs and physical locations.
• Oversee security systems including cameras, alarms, lighting, and access controls.
• Investigate security incidents such as break-ins, trespassing, or property damage.
• Create and maintain emergency response…