Director, Consult Partner - Consumer & Travel​/Mainframe Mod

Overview

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are always moving forward – pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and responsible for creating and positioning strategic change agendas within Kyndryl s largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions and transformations that impact across the entire customer ecosystem.

As a Consult Partner, you will drive profitable growth, leverage our comprehensive capabilities to build strong client relationships, and lead your team to success. This role requires a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will foster talent development and innovation within the organization.

This role leads overall client engagement and delivers high-quality client work alongside senior client stakeholders, in a transaction environment that may be pre or post deal, planning post-deal implementation, and ultimately supporting execution. Partners will focus on financial impact, utilization and contribution, client impact and leadership.

• Contribute to Profitable Growth

  • Drive significant financial outcomes through signings and revenue targets

  • Ensure sustained growth and profitability, managing margin expectations and backlog growth

  • Support the identification, pursuit and conversion of a pipeline of business development opportunities

  • Undertake scoping and fee negotiation on engagements, while ensuring profitability and understanding and containing risk

• Client Engagement

  • Build and maintain deep relationships with client CXOs and be seen as the  go to  person and trusted advisor by senior executives

  • Lead C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement

  • Demonstrate credibility and experience to advise and deliver on complex consulting engagements

  • Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; secure client references

• Operational Excellence

  • Achieve individual and team utilization targets

  • Lead the design of complex engagements and oversee delivery to ensure high performance and customer satisfaction

  • Leadership, Management, People:
    Lead by example; foster a culture of continuous personal and professional development, encouraging curiosity and innovation while ensuring outcomes are commercially focused, value-adding and effectively executed

• Strategic Contribution

  • Utilize industry and technology expertise to shape and drive the company’s strategic initiatives

  • Align with Kyndryl’s strategic vision and contribute to its execution

  • Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry

  • Proactively develop thought leadership and intellectual capital

Vaccination Policy

Kyndryl currently does not require employees to be fully vaccinated against COVID-19; however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment.

Who You Are

You’re good at what you do and have the required experience; you also have a growth mindset, are customer-focused, and open and inclusive in how you work with others.

Required Skills and Experience

• Extensive experience in client engagement and relationship management at the CXO level

• Demonstrable ability to build and commercialize relationships with senior executives

• Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or…