Right of Way Enforcement Manager - Department of Transportation and Infrastructure

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose - for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

What We Offer

The City and County of Denver offers competitive pay commensurate with education and experience. New hires are typically brought into the organization between $101,050 - $124,000/year. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday, 1 wellness day, and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

Location & Schedule

In this position you can expect to work five (5) days in office at or near the Webb Municipal Building (201 W. Colfax Ave., Denver, CO 80202).

Who We Are & What You'll Do

The Department of Transportation and Infrastructure (DOTI), through its employees, enhances the quality of life in Denver by efficiently delivering effective, high quality, safe and equitable public infrastructure, and services. For more information, please visit the DOTI website.

DOTI's Commitment to Equity:

• DOTI is committed to providing attention and resources to the areas, assets, and people of the city with the greatest need through equitable contracting, equitable investments, and equitable workforce development.
• DOTI's culture revolves around four key principles: (1) Invest in Our People, (2) Operate with Discipline, (3) Use Data to Drive Decisions, and (4) Deliver Results.

Right of Way Enforcement (ROWE) is a division within Denver's Department of Transportation and Infrastructure that serves an enforcement function, primarily in the public right of way and related to parking. Services include multiple parking enforcement programs including patrol, street sweeping enforcement, vehicle booting, ADA and bike lane safety related enforcement, permitted special events and projects, as well as encroachment enforcement, and customer request management.

The team will add a new parking citation administrative review program in 2026. ROWE coordinates with other divisions in DOTI, works closely with other departments in the City that offer enforcement within their authority, supports parking related actions managed by Denver County Courts and manages the city's Parking Management Information System through a contracted vendor. ROWE strives to be a national leader in delivering safe, equitable, and carefree transportation for all users through innovative and diverse enforcement tools and strategies.

DOTI is currently seeking a highly qualified and motivated leader for the position of Manager. The individual chosen to fill this position will become an integral part of the DOTI leadership team by directing all strategic and operational areas of ROWE.

Specifically, as the Right of Way Enforcement Manager, you will:

• Implement operational plans, strategic initiatives, and team goals to meet established performance expectations.
• Maintain and apply the division's procedures, workflows, and operational standards to ensure consistent and effective service delivery.
• Provide thoughtful and knowledgeable guidance to internal partners, external stakeholders, and community members on enforcement operations and related programs.
• Apply and enforce policies, programs, and operating procedures within assigned areas, monitor operating costs, and help ensure budget compliance.
• Oversee and guide the implementation and daily operations of the new First Level Review program to ensure consistent, fair, and efficient case handling.
• Coach, mentor, and develop staff, fostering a supportive team environment and encouraging continuous improvement in daily operations.
• Set clear goals and expectations for team members, deliver performance feedback, and conduct formal evaluations to support professional growth.
• Encourage and implement process improvements and innovative ideas that enhance operational efficiency and the overall customer and community experience.

What You'll Bring

Our ideal candidate has some or all the following experience, skills, and characteristics:

• Experience in parking enforcement, transportation operations, compliance, or a related regulatory field, with an understanding of on-street operations, legal processes, and enforcement strategies.
• Demonstrated ability to lead, motivate, and support frontline teams in high-stress, customer-facing environments, with strong emotional intelligence and a commitment to staff well-being.
• Experience working with enforcement technology solutions, with an understanding of system workflows, data integrity, reporting tools, and the back-end processes that drive program…