Last Mile Site Manager

Responsibilities

• Provide the necessary communication and support between customers, suppliers and independent contractor carriers regarding operations activity to ensure a smooth delivery process and superior service levels.
• Manage the planning and coordination in executing order assembly and load out of product for assigned routes.
• Plan the efficient utilization of delivery team capacity ensuring budgetary targets and route/load efficiency objectives were met.
• Work with the Regional Director to achieve financial objectives by supporting the adherence to and monthly reviews of monthly P&L targets.
• Support the P&L by operating the business within budgeted guidelines through scheduling, routine expenditures, and analyzing any variances to the plan.
• Manage contractual agreements and key performance indicators (KPI) set forth by the client.
• Use personal judgment and initiative to develop effective and constructive solutions to challenges and obstacles in performance activities and procedures.
• Swiftly resolve complex escalations pertaining to Independent Carriers and customer service by reporting on issues to ensure complaints were resolved to client/customer satisfaction.
• Utilize company operating systems for the daily execution of planned activities and administration.
• Manage the recruitment and training of independent contractor carriers and their employee team members, as well as monitoring assigned staff performance and growth progress.
• Participate in weekly organizational meetings to report and evaluate the quality of service received, and providing solutions for continuous improvement.
• Ensure driver safety & compliance, and the host facility requirements were met.
• Perform other essential duties as required to meet and exceed operational goals.

• Strong written and verbal communications skills
• Excellent mathematical skills, with the ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to analyze technical and scientific journals as they pertain to the business and market
• Strong problem solving and reasoning abilities to deal with a variety of problems and come up with creative solutions

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)
• And more!

$80k-$85k per year

United States of Americas, Colorado, Denver, 80219

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.

We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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