Associate Director of Enrollment Operations and Recruitment

Associate Director of Enrollment Operations and Recruitment

The Associate Director of Enrollment Operations and Recruitment manages enrollment operations, CRM strategy, stakeholder engagement, funnel management, and recruitment initiatives that support graduate and undergraduate enrollment goals. This role serves as a primary administrator of Slate and is responsible for managing enrollment communications, recruitment workflows, data reporting, partnership development, and operational processes that guide prospective students from inquiry through enrollment.

The Associate Director supports and implements strategies to improve enrollment funnel performance, evaluate recruitment and event effectiveness, strengthen stakeholder and partner relationships, and enhance the prospective student experience. The position works collaboratively with academic and administrative partners across the University and actively represents the Korbel School through recruitment activities, partnership development, enrollment events, and enrollment planning.

Knowledge, Skills, and Abilities

• Knowledge of enrollment funnel management, recruitment marketing, yield strategies, and student lifecycle communications.
• Ability to develop and implement strategic initiatives that support enrollment growth and organizational objectives.
• Ability to analyze complex data, identify trends, and translate findings into actionable recommendations and strategies.
• Ability to build, manage, and sustain effective relationships with prospective students, institutional stakeholders, faculty, staff, and external partners.
• Strong leadership, collaboration, and stakeholder engagement skills.
• Strong customer service orientation.
• Ability to communicate effectively with diverse audiences through presentations, written communications, and interpersonal interactions.
• Ability to manage projects, prioritize competing demands, and drive continuous improvement initiatives.
• Demonstrated initiative, strategic thinking, sound judgment, and problem-solving ability.
• Ability to learn, adapt to, and leverage emerging technologies and systems.
• Commitment to fostering an inclusive, collaborative, and team-oriented environment.

Required Qualifications

• Bachelor's degree.
• Five years of progressively responsible professional experience in admissions, enrollment management, recruitment, student services, higher education administration, customer service, non-profit sector or a related field.
• Experience administering and optimizing CRM or related enterprise systems/tools to support organizational objectives.
• Experience analyzing data, developing reports and dashboards, and using insights to inform strategic decision-making and process improvement.
• Demonstrated experience developing and implementing communication or engagement strategies that support organizational goals.
• Experience building and managing relationships with internal and external stakeholders.
• Demonstrated experience presenting to diverse audiences and representing an institution or organization in professional settings.
• Strong organizational, analytical, project management, and communication skills.
• Ability to manage multiple priorities, lead complex projects, and meet deadlines in a dynamic environment.
• Ability to exercise sound judgment, discretion, and independent decision-making.
• Ability to travel domestically in support of recruitment and partnership activities.
• Availability to work occasional evenings and weekends in alignment with recruitment, yield, and enrollment cycles.

Preferred Qualifications

• Master's degree in higher education, public administration, business, communications, international affairs, or a related field.
• Experience serving as a Slate administrator or advanced Slate user, including management of communications, workflows, forms, events, reports, and CRM processes.
• Experience evaluating enrollment or sales funnels and implementing strategies to improve conversion, yield, and enrollment outcomes.
• Experience creating dashboards, predictive analyses, performance metrics, or reporting to support strategic planning and enrollment management.
• Experience developing and managing strategic partnerships.
• Experience working with enterprise technologies and tools.

Working Environment

• Standard office environment.
• Unexpected interruptions occur often and stress level is moderate to high.
• Noise level is quiet to moderate.

Physical Activities

• Ability to work in front of a computer for extended periods of time.
• Occasionally required to move about the office/campus.

Work Schedule

Monday - Friday, 8:00 a.m.

- 4:30 p.m.

Final date to receive applications

For consideration, please submit your application materials by 4:00 p.m. (MST) July 11, 2026.

Special Instructions

Candidates must apply online through jobs.du.edu to be considered. Only applications submitted online will be accepted.

Salary Grade Number:

The salary grade for the position is 11.

Salary Range:

The salary range for this position is $78,000 - $80,000.

Benefits:

The University of Denver offers…