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Global Strategic CSM: Drive AI-Powered & Retention
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-07-14
Listing for:
Madrona Venture Labs
Full Time
position Listed on 2026-07-14
Job specializations:
-
Management
Client Relationship Manager, Change Management
Job Description & How to Apply Below
Branch is seeking a seasoned Customer Success Manager to oversee a portfolio of global strategic accounts. You will act as a trusted advisor across decentralized buying centers, manage governance, and drive measurable value through adoption and retention.
This role emphasizes executive engagement and cross‑functional leadership across regions. You’ll design AI‑powered programs, quantify impact, and lead expansion discussions with senior stakeholders, aligning Branch capabilities to client
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