More jobs:
Services Team Lead, Tier 2 & AI-Driven Ops
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-07-15
Listing for:
Gusto, Inc.
Full Time
position Listed on 2026-07-15
Job specializations:
-
Management
Change Management, Risk Manager/Analyst
Job Description & How to Apply Below
Gusto is seeking a Money Services Manager to lead our Tier 2 Money Advanced Care team, guiding complex banking, disputes, and money movement escalations from intake to resolution. The ideal leader will coach a 10–12 person team, emphasize continuous improvement, and champion AI-driven enhancements that reduce friction for Gusties and customers.
The role sits within Gusto’s Money Services Care organization, with hybrid Denver-based work expectations and collaboration across cross-functional teams
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