BMO Investment Services, Regional Administrative Manager

Supports the branch and/or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.

+ Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do.

+ Ensures alignment between values and behaviour that fosters diversity and inclusion.

+ Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through.

+ Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders.

+ Attracts, retains, and enables the career development of top talent.

+ Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

+ Provides input to the market business development plan.

+ Support the solution and implementation of addressing client concerns and escalations, as required.

+ Performs risk assessments and monitoring to ensure there are no breaches in compliance.

+ Makes recommendations to management about risk and regulatory requirements and compliance.

+ Recommends and implements solutions based on analysis of issues and implications for the business and the client.

+ Assists in the development of strategic plans.

+ Identifies emerging issues and trends to inform decision-making.

+ Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.

+ Helps determine business priorities and best sequence for execution of business/group strategy.

+ Conducts independent analysis and assessment to resolve strategic issues.

+ Acts as the prime contact for internal/external stakeholder relationships, which may include regulators.

+ Coordinates and executes specific activities for the implementation of strategic initiatives; includes tracking metrics and milestones.

+ Builds effective relationships with internal/external stakeholders.

+ Ensures alignment between stakeholders.

+ Breaks down strategic problems, and analyses data and information to provide insights and recommendations.

+ Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.

+ Monitors and tracks performance and addresses any issues.

+ Designs and produces regular and ad-hoc reports, and dashboards.

+ Ensures the effective implementation of Bank initiatives and programs.

+ Models a mindset for continuous improvement and champions alternatives.

+ Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.

+ Leads or participates in defining the communication plan designed to positively influence or change behaviour; develops tailored messaging; and identifies appropriate distribution channels.

+ Prepares documentation of compliance monitoring and risk assessments, and findings to management as per guidelines.

+ Executes administrative reviews and filings according to Bank policies and procedures.

+ Ensures Branch organization and delegation templates are in place and up to date.

+ Monitors daily transactions, monthly transactions, and reports in accordance with regulatory guidelines and internal policies.

+ Supervises cash and securities related responsibilities (cheque and securities deposits, cheque issuance, vault, box count, etc.) and operational compliance in the branch.

+ Oversees maintenance of Policies and Procedures Manual as required by internal and external changes.

+ Leads the execution of operational programs; assesses and adapts as needed to ensure quality of execution.

+ Acts as a subject matter expert on business applications/systems.

+ Monitors operational controls to identify any deficiencies and supports the initiation of appropriate corrective actions to ensure controls are adequate.

+ Identifies and analyzes factors which may affect risk mitigation within the market and compliance with applicable regulatory requirements

+ Monitors to ensures Branch adherence to internal/external Compliance regulations and requirements

+ Provides input into the planning and implementation of operational programs.

+ Executes work to deliver timely, accurate, and efficient service.

+ Sources new sales & service professional candidates.

+ Supports the Trainee mentorship and supervises performance during and subsequent to their 18-month training period.

+ Leads/participates in the design, implementation and management of core business/group processes.

+ Develops and manages a business/group program.

+ Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.

+ Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.

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