Aviation Supervisor

Pay: $23/HR The pay listed is the hourly/salary rate for this position. A specific offer will vary based on the applicant’s experience, skills, abilities, geographic location, and alignment with market data.

The Supervisor is a leadership role responsible for overseeing team operations, managing direct reports, and ensuring smooth day-to-day functionality. This position involves decision‑making authority in key areas, including scheduling, payroll, and team management. The Supervisor is also responsible for addressing concerns from both clients and team members, ensuring alignment with organizational goals and fostering a positive, productive environment.

• Direct Report Management
  • Provide leadership and guidance to team members, ensuring clarity in roles and responsibilities.
  • Conduct regular performance reviews and provide constructive feedback to drive individual and team success.
  • Address performance issues, including implementing corrective actions and ensuring compliance with company policies.
• Operational Oversight
  • Manage team schedules, ensuring adequate coverage and efficient use of resources.
  • Oversee payroll processes, including approving timecards and resolving discrepancies.
  • Monitor daily operations, addressing issues promptly to maintain smooth workflow and service delivery.
• Decision‑Making and Problem‑Solving
  • Exercise decision‑making authority to address challenges, resolve conflicts, and implement effective solutions.
  • Analyze operational data to make informed decisions that enhance productivity and team performance.
• Client and Team Member Relations
  • Serve as a point of contact for client concerns, ensuring timely and satisfactory resolution.
  • Address team member concerns with empathy and professionalism, fostering an environment of trust and open communication.
  • Follow up on feedback from both clients and team members, implementing changes as needed to improve outcomes.
• Compliance and Standards
  • Ensure team adherence to company policies, procedures, and quality standards.
  • Support the implementation of organizational changes and initiatives, ensuring team alignment and engagement.
  • Maintain accurate records related to employee performance, attendance, and disciplinary actions.

Supervisory Responsibilities: Yes

• General Mobility: Ability to move around the work environment to interact with team members and clients.
• Manual Dexterity: Capability to use a computer, including typing and using a mouse for extended periods of time.
• Visual Activity: Ability to read and analyze data on computer screens and paper documents.
• Communication: Clear verbal communication skills for meetings, presentations and resolving issues.
• Occasional Lifting: Ability to lift and carry items such as files, laptops, or other office equipment, typically up to 30 pounds.

• The work environment has a moderate to high noise level.
• The work environment is both inside and outside the airport and therefore the individual will be required to work in a variety of weather conditions.

Specific Job Knowledge, Skill, and Ability: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described herein are representative of the knowledge, skill and/or ability required.

• Leadership and Guidance: Strong leadership skills to provide direction, motivate team members and manage performance.
• Decision Making: Ability to make informed decisions quickly and effectively, especially in high pressure situations.
• Problem Solving: Analytical skills to identify issues, develop solutions, and implement corrective actions.
• Interpersonal
  
  Skills:
  
  Excellent communication and empathy to address team member and client concerns professionally and with discretion.
• Attention to Detail: Precision in managing schedules, payroll processes, and maintaining accurate records.
• Adaptability: Flexibility to support organizational changes and initiatives, ensuring team member alignment.
• Stress Management: Ability to handle stress and maintain composure while managing multiple tasks and responsibilities.
• Language
  
  Skills:
  
  Ability to communicate effectively in the English…