Services Team Lead – Consumer Care
Job in
Denver, Denver County, Colorado, 80285, USA
Listed on 2026-07-27
Listing for:
Gusto, Inc.
Full Time
position Listed on 2026-07-27
Job specializations:
-
Management
Banking & Finance, Regulatory Compliance Specialist -
Finance & Banking
Banking & Finance, Regulatory Compliance Specialist
Job Description & How to Apply Below
Gusto, Inc. is seeking a Consumer Money Team Lead to coach a Tier 2 Money Advanced Care team that handles complex banking, disputes, and money movement escalations.
You will guide 10–12 ICs, focusing on accurate, timely, and customer-centered outcomes and driving continuous improvement across cross-functional partners. The role requires deep banking operations experience, excellent people leadership, and a passion for AI-enabled service excellence within a regulated financial services
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