Supervisory Scheduling Operations Officer

Supervisory Scheduling Operations Officer

This Supervisory Scheduling Operations Officer position is located at Denver International Airport (DEN), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to:

• Coordinates the day-to-day operational activities related to screening functions at an assigned airport such as scheduling all screener operations activities.
• Implements and oversees the performance and enhancement of security and screening standards for airports/airline employees and passengers, their baggage, and all other personnel and goods subject to screening that enter the sterile area.
• Coordinates with management on requests for overtime ensuring justification is appropriate given the daily schedule. Implements required shift and annual leave bids in accordance with the CBA.
• Manages and supports the collection of various performance metrics to identify inefficiencies and areas in need of process improvement.
• Develops staffing models based upon metrics and data such as future throughput projections, authorized FTE, current staff composition/onboard strength and training requirements.
• Coordinates with payroll staff to ensure accurate processing of payroll.
• Performs quality assurance audits as directed.
• Communicates information concerning personnel policy and procedures, safety hazards and equipment to the Federal Security Director.
• Receives daily briefings from Screening Managers regarding personnel staffing needs, sign-in/sign-out sheets, safety hazards, maintenance needs, and incident reports.
• Performs semi-annual screening security risk assessments and stays abreast of local airport emergency plan (e.g. alarms, evacuations, etc.).

Supervisory/Managerial duties include serving as a first line supervisor for the organization. This includes but is not limited to: assigning work, setting priorities, and reviewing and evaluating work and performance of subordinates; approving leave; coaching and developing employees; recommending corrective or disciplinary actions; assisting in budget planning and projecting short-term needs; managing projects within assigned resources; resolving routine problems that typically impact the objectives of the organizational unit;

and when required, coordinating with customers outside the immediate organization.