Neuroscience Regional Director – West

Regional Director

This is a field-based and remote opportunity supporting Area Business Leaders in an assigned region. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position.

The Regional Director (RD) is a visionary leader tasked with elevating the Customer Engagement organization to a peak of excellence. This role demands an inspiring, strategic thinker who will guide their regional team in surpassing their organizational goals. The RD will be responsible for developing and implementing the Regional Customer Engagement Strategy and collaborating with cross-functional partners (Marketing, Medical, Patient Services, Market Access).

Additionally, the RD will oversee and communicate key performance indicators as outlined by the brand strategy and tactics, taking prompt and decisive action to address underperformance and replicate successes regionally and nationally.

Key Responsibilities:

• Build best-in-class, diverse teams through talent acquisition, development, and succession planning.
• Delivering region sales targets while collaborating nationally, to secure achievement of organizational objectives and establish a cadence of accountability for the team, communicating, and supervising KPIs and engaging all levels of performance on the team.
• Sets an example for all team members by fostering a collective vision, articulating clear expectations, cultivating a sense of accountability, empowering others to act, and enhancing or improving processes by questioning the current norms.
• Create, execute, and oversee a regional business plan focused on customer needs in partnership with Area Business Leaders and cross-functional teams to enhance customer experience and increase product demand among all healthcare providers (HCPs), key accounts, and Systems of Care (SoC).
• Act as an integral part of the national leadership team, actively aiding in the enhancement of regional capabilities, business performance, team growth, and organizational culture.
• Ensure that teams carry out their duties with honesty, utmost professionalism, and integrity, in alignment with the Novartis Code of Ethics and all relevant policies and procedures.
• Promote regional budget allocation and enhance regional budgets by guaranteeing the use of various resources, including strategic face-to-face interactions and Omni Channel resources, customized to meet regional needs.
• Fosters an environment where team members are motivated to voice their ideas, address challenges, collaborate, experiment, and view failures as steppingstones, while ensuring that the entire team is aligned with and committed to the NPC Code of Ethics and all relevant policies.
• Support team members by crafting development plans, nurturing their growth, and continually improving their performance.
• Utilize analytics platforms to guide decision-making and pinpoint areas of risk and potential.

Essential Requirements:

• Bachelor's degree required from 4-year college or university.

• 10+ years' experience of diverse commercial pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success.
• 5+ years' experience as a first-line sales manager with strong critical thinking and enterprise attitude (e.g., including but not limited to brand management, market access, or account leadership experience).
• Experience managing field organizations through change, innovation, or growth is highly valued.
• Demonstrated success in driving sales performance, leading cross-functional teams, and executing strategy within matrixed, multi-regional environments.
• Proven track-record of attracting, developing, and retaining diverse talent and building dedicated teams, with strong cross-functional leadership abilities to collaborate effectively with various groups and cross-functional partners.
• Built…