Senior Director of Operations

Senior Director of Operations

Western Veterinary Partners (WVP) is seeking a highly experienced Senior Director of Operations to support a national portfolio of approximately 40+ joint venture veterinary (JV) hospitals. JV hospitals are partnerships between the local veterinarians and WVP, where ownership, decision-making, and financial outcomes are shared. JV hospitals are typically larger locations, with 5-10+ veterinarians and established management teams.

This high-impact, field-based leadership role requires an accomplished multi-site operator who can quickly assess performance, build credibility with veterinary partners, and drive measurable operational and financial results across a highly visible national portfolio. The ideal candidate is a decisive, collaborative general manager who can analyze P&Ls, advise veterinarian-owners, coach hospital leaders, and lead rapid performance-improvement initiatives through strong judgment, executive presence, and influence.

The position requires approximately 80% travel nationwide.

Western Veterinary Partners is a mission-driven veterinary support organization headquartered in Denver, Colorado. We acquire, invest in, and support veterinary hospitals throughout the United States.

WVP supports the non-clinical aspects of veterinary hospitals while protecting each hospital's clinical autonomy, local identity, and community relationships. Our partnership model gives veterinarians access to the operational capabilities and resources of a larger organization without sacrificing the culture that made their practices successful. Our work is guided by our values of integrity, collaboration, alignment, growth, support, and relationships.

Reporting to the Chief Operating Officer, the Senior Director will lead the operational performance of approximately 40 joint venture veterinary hospitals located across the United States.

The Senior Director will serve as a trusted advisor to joint venture partners while maintaining clear accountability for operational execution and financial results. This leader will identify performance gaps, establish focused action plans, and drive rapid, sustainable improvements in revenue growth, veterinarian hiring, productivity, client experience, profitability, and organizational health. The Senior Director will also strengthen hospital-level leadership, support the integration of new joint ventures, and coordinate resources across WVP's functional departments.

• Build trusted relationships with JV partners, veterinarian-owners, medical leaders, and hospital teams, serving as the primary operational advisor.
• Align local partner, hospital, client, and WVP priorities through transparent communication and fact-based decision-making.
• Navigate complex partner dynamics while preserving clinical autonomy, local identity, and shared business objectives.

• Own revenue, profitability, budgeting, forecasting, and overall financial performance across assigned joint ventures.
• Identify opportunities to improve provider capacity, client growth, pricing, labor efficiency, service mix, and operating margin.
• Lead the onboarding and integration of new JV hospitals, establishing early alignment and a clear path to value creation.

• Coach hospital and medical leaders to strengthen execution, accountability, financial management, and team performance.
• Partner with leaders to recruit, retain, engage, and develop veterinarians and other critical talent.
• Build succession plans, address performance issues, and foster a culture of collaboration and continuous improvement.

• Establish consistent operating rhythms across 40+ JV hospitals and prioritize resources based on performance, risk, and opportunity.
• Provide executive leadership with clear assessments of business performance, partner relationships, and required actions.
• Identify portfolio-wide trends, scale successful initiatives, and contribute to enterprise strategy and operating standards.

• Bachelor's degree required; advanced business or healthcare degree preferred.
• 15+ years of progressive multi-site operational leadership experience, including five years at the senior leadership level.
• Demonstrated success overseeing 30+ large operating locations across a geographically dispersed portfolio; experience with 40+ preferred.
• Significant P&L leadership, including budgeting, forecasting, labor management, and performance improvement.
• Experience with in joint venture, partnership, founder-led, or decentralized operating models.
• Proven ability to influence autonomous professionals, including veterinarians, physicians, and business owners.
• Track record of driving measurable results through rapid growth, integration, operational change, or transformation.
• Strong financial and strategic acumen, executive presence, communication skills, accountability, and ability to manage competing priorities…